Associations

Association For Services Management International (AFSM) - Not-for-profit organization which provides educational programs, networking opportunities, and research to enhance the success of s-business executives, managers, and companies.
www.afsmi.org/

Customer Database Measurement Benchmarking Association - CDMBA helps customer database management professionals identify the best business practices and compare operating performance.
cdmba.org

International Customer Service Association - ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
www.icsa.com/

Society Of Consumer Affairs Professionals - As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer service and value-added innovations.
www.socap.org/