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Our Client Bill of Rights
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You have the right to an honest answer
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You have the right to prompt and efficient service with genuine concern for your time.
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You have the right to receive any data requested the next business day, guaranteed.
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You have the right in an emergency to receive any data requested within two hours- 24/7/365.
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You have the right to get that service for free if we cannot deliver as promised.
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You have the right to the highest levels of customer service, operational efficiencies and storage solutions possible.
NAID® is the international trade association for companies providing information destruction services. Allstate Information Management is a proud member.
Allstate Information Management specializes in high-security,
high quality, client need-driven information storage and information management solutions.
Why Allstate?
Allstate Information Management offers clients an unbeatable combination of services that makes us invaluable to them. We are in the business of storing, protecting and delivering their information assets while maintaining the highest levels of confidentiality, security and professionalism. Our responsiveness can only be achieved through our efficiency and our dedication to team spirit. But what really sets us apart is our people, our attitude and our Client Bill of Rights, which mirrors our business philosophy.
Records
Center
Storage
Our records storage option features in-rack sprinkler protected records center storage as our base level of document protection, and is a good choice for your non-vital/non-historical paper records and/or those kept less than 10 years.
Archive Storage—The next step up in physical security is Archive Vaults,we have three levels of protection, and even custom vaults. This is the ideal solution for vital or historical paper documents, and/or those kept more than 10 years.
Media Vault Storage—The Firelock Vault represents the ultimate in security for your sensitive electronic media. We have Firelock vaults at all locations.
Imaging and Scanning—Information recorded on paper and other media can be converted by imaging and scanning into a variety of digital formats on a wide range of media. Voice transcriptions are also available, and for all text documents the transcript is checked at three levels for accuracy.
Shredding and Destruction—We make it easy, we come to you. Our shredding and destruction service can either come to your location with our mobile shredder or shred your documents, hard drives or electronic media at our plant. Our purpose is to dispose of your confidential information in a secure, seamless manner by thorough document destruction. We at Allstate information Management caution you not to place your personal or business documents in the trash where they can be obtained by anyone. Document destruction can save you thousands of dollars in potential legal exposure. Our operating rule is that if you are questioning whether to throw your confidential information in the trash or to have it shredded, JUST SHRED IT!
Remote Backup Solutions—Backing up your mission critical data is a must for survival. Backing it up to an offsite location ensures that even if your were to lose your location, you could recover. Without your data, you can't. Our remote backup system generates a status report every day, guaranteeing that your data is safe and accessible.
Records Consulting—Keeping up-to-date with changing regulation and compliance issues, both government-based and in-house (HIPAA, SOX, FACTA, etc.), can be a full time job. Failure to meet such regulations can lead to devastating repercussions for companies and organizations across all industries. Our highly-specialized consultants can now tailor individualized solutions for your ideal retention schedules and information management plans. They can also develop a comprehensive disaster recovery plan that can be supported by the rest of the team at Allstate Information Management.
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Phone: 800.225.1080 • Email: info@allstate-im.com
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