| Groopz_E-Commerce Real-time customer service application that allows you to chat with web site visitors. |
| The_Advantage_Group St. Louis-based insurance brokers offering equity index product descriptions, rates, and educational materials. |
| Douglas_Stafford_International Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online. |
| HelpBasePro Provides helpdesk solution with queues, custom fields, inbound and outbound email processing. |
| DSG_Associates,_Inc_ Mystery shopping services to the retail food service industry. Online application. |
| AIG_SunAmerica_Inc_ Offers retirement planning and savings strategies. |
| Dynamic_Advantage Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter. |
| InterFAQs Featured automated FAQ system and knowledge base software. List of features, demo. |
| Allegheny_Financial Provides comprehensive financial planning, retirement planning and asset management advice. |
| Kanisa_Inc_ Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site. |
| eMysteryShopper Independent review of website usability and efficiency from a customer's point of view. Online application. |
| Alliance_Financial_Services Provides consultation and full service products for annuities, fixed-returns, medical insurance, long-term care, and other financial investments |
| Knowledge_Base Multi-user system enhances self-service customer support, help desk operations, and document management applications. |
| Evaluation_Systems_for_Personnel Provides mystery shopping and sales training services. [Houston] |
| Feedback_Plus,_Inc_ Customized mystery shopping programs. |
| LiveWire_Logic Developers of RealDialog automated customer service solution for sales and support queries. |
| American_General_Corp_ A financial services group; providing retirement plans, investment management, life insurance, and consumer loans. Profiles the company, including an investor perspective and career opportunities. ( |
| Frontline_Shoppers_Inc_ Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services. |
| Novo_Solutions Offers solutions for online customer service and document management. |
| Ann_Fagelson_Government_Seminars CSRS, FERS and MRT pre-retirement planning services and benefit advice. Specializes in pre-retirement planning programs for federal employees. |
| Game_Film_Consultants Video mystery shopping. |
| Pegasus Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients. |
| Annuities_from_AccuQuote AccuQuote compares annuities yielding high interest rates and guaranteed lifetime incomes. |
| GAPbuster_Worldwide Providers of mystery shopping services. Also customer experience evaluation and international benchmarking. Company profile, locations, contacts and Online shopper application. |
| Practical_Solutions_Inc_ Offers a comprehensive software package for service industry companies. |
| Annuities_Online Providing UK annuity league tables and personal quotations. Detailed information about annuities. |
| Precision Developer of help desk solutions. |
| Golden_Resources_Marketing_Group Provides mystery shopping services, merchandising, and point of sale marketing audits. |
| Q-go Customer communications software based on natural language technology. |
| Green_&_Associates News, articles, and mystery shopper details. |
| Annuity_Advantage Immediate and deferred annuity quotes. Library of annuity and retirement articles. |
| Greet_America_Mystery_Shopping Conducts many types of evaluations and surveys across North America. |
| Annuity_net Compare and request applications on fixed and cd-type annuity products. |
| Querybot_Systems Automated knowledge base and interactive FAQ systems intended for small businesses. |
| Guest_Check Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts. |
| Association_of_Employee_Benefit_Planners_of_New_Orleans Promotes the exchange of information among professionals in the field of employee benefits. |
| QueueVision_Inc_ Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts. |
| RaiderCSS Provides real time web based Java customer support software and live help solutions. |
| Atkin_&_Co Actuarial and benefit consultants specialising in providing pension scheme services to small and medium sized businesses. |
| Hidden_Concepts_Inc_ Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts. |
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View
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What's YOUR Customer's
Point of View?
815 Pavilion Ct
McDonough, GA 30253
Ph: (770) 288-2717
Fax: (404) 795-0535
A Customer's Point of View, Inc. provides the "True
View of Your Business" through our mystery shopping
services. Take a look at our services and dynamic
program offerings. Through our detailed approach to
mystery shopping, we help our clients
create a framework for building successful business
ventures.
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When my corporation tasked me with
finding a mystery shopper
program for
our properties covering four states, I
was a bit overwhelmed by the range of
services and pricing in the industry. I
received quotes from the do-all, be-all
shopping firms and the cut-rate,
get-what-you-pay-for firms. To say the
least, I did not get the warm-fuzzies
with any of those. I then happened
upon A Customer's Point of View. They
were just what we had been looking for
in price, experience, and reporting
capabilities.
Copyright© 2007, A Customer's Point
of View, Inc. - Web site developed by
System Savvy,
Inc.
Last updated 06/12/04 - Report any problems on this site to
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