About site: Customer Service/Education and Training - Sterling Consulting Group, Inc.
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  About site: http://www.quality-service.com/

Title: Customer Service/Education and Training - Sterling Consulting Group, Inc. Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
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Customer service training from authors of Customer Service for Dummies   About SCG NewsLink Training & Consulting Books & Products E-<b>training</b> Contact Us Procrastination Quiz  

New Seminar

Time Management in an Instant

60 Ways To Make The Most Of Your Day   Mastering Difficult Conversations A research based one-day seminar that helps executives, managers and front-line staff overcome the feeling of overload and avoid the traps that lead to lost business, missed opportunities and unfulfilled potential. Read More  

Web-Based Training

Customizable, Flash-Based Online Programs

Individual & Corporate licenses available   Essential Email Essential Email A web-based workshop covering all the key areas that have proved so popular in our live email training. Read more TSA The Service Advantage A convenient, low-cost and entertaining way to ensure that your staff are consistently keeping your customers happy. Read more  

Live Training and Consulting

Customer Service and Other Training Programs

  bullet The Service Advantage: A Customer Service Training Program A comprehensive customer service training program for front line staff designed to enhance service attitudes and skills. Read more bullet Building a Winning Quality Service Strategy A customer service training program for executives and senior managers to help them learn how to create a customer-focused company or department. Read more  

Books from SCG

Mastering Difficult Conversations Time Management in an Instant 60 Ways to Make the Most of Your Day Read more | Pre-order Mastering Difficult Conversations Customer Service in an Instant 60 Ways to Win Customers and Keep Them Coming Back Read more | Order now Mastering Difficult Conversations Customer Service for Dummies Revised with all-new material on e-mail and Internet customer service. Read more | Order now Mastering Difficult Conversations Watercooler Wisdom How smart people prosper in the face of conflict, pressure and change Read more | Order now Get FREE industry insights & updates by joining the SCG Email List. Enter Your Email: Read a free article on customer service training Ten most common email mistakes, and their solutions   Home • About SCG • Press & Media • Training & Consulting • Keynote Speeches • Books & Products • E-Training • Contact Us info@scgtraining.com • 415-331-5200 • Toll Free 877-296-5200 • 180 Harbor Drive, Suite 208, Sausalito, CA 94965 © 1999-2008 Sterling Consulting Group, Inc.This web site produced by ComBridges _uacct = "UA-174078-4";urchinTracker();
 

Provides

customer

service

training

that

focuses

on

quality

service

and

customer

service,

helping

organizations

become

more

customer-focused.

http://www.quality-service.com/

Sterling Consulting Group, Inc. 2008 October

dvd rental

dvd


Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.

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