About site: Customer Service/Education and Training - Kandan, M.
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  About site: http://www.kandan.org.in/

Title: Customer Service/Education and Training - Kandan, M. Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management.
Synetro_Group,_LLC Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts. [more]

Learning_Curve Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles. [more]

TARP Specialises in the measurement of customer satisfaction and loyalty. [more]

Trendsource,_Inc_ Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports. [more]

Learning_Journey,_Inc_ Solutions to help increase employee morale and give better customer service through communication and corporate culture. [more]

Your_Customer_Ltd_ Specializing in customer service assessments and improvements. Details of services and processing. Contacts. [more]


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This is businessgiftdepot.com cache of m/ as retrieved on 2008.10.12 businessgiftdepot.com's cache is the snapshot that we took of the page as we crawled the web. The page may have changed since that time.
Dr. M. Kandan's Home Page arrow Brief About Me arrow Where I Studied arrow Where I Worked arrow Some Papers arrow Some Presentations arrow Net Library arrow My Family arrow Image Gallery         Welcome to My Home Page Welcome to my homepage. My name is M.Kandan, a Ph.D., in Management from FMS, Delhi. Have over 20 years of experience in training, consulting, e-learning, software, customer service, BPO etc. Currently working as Vice President at SQL Star, and head the e-learning division of the company. Before joining SQL Star I was Delivery Head at ICUS, a Singapore based custom e-learning solution company. Prior to this,I was Head of Technology and Development at First E-Learning Quest, an e-learning software development company co-founded by me; General Manager with Hero Mindmine, a premier IT Enabled Services Training Company in India, under the banner of Hero - a member of the USD1200Mn Hero Group.   NIIT, Hero MindMine, NIEPA are some of the names I feel privileged to be associated with. I executed projects in the areas of ITES training, e-learning systems, corporate virtual university, and SW products such as Learning Content Management Systems (LCMS), speech recognition based call center simulator, web based assessments engines etc. Some of my achievements have been establishing NetVarsity and Hero MindMine where I played leadership roles. NetVarsity was the first of its kind in India and one of the first few in the world.  NetVarsity’s success has encouraged NIIT to spin off it as a separate company in the area of online learning. As General Manager at Hero Corporate Services, I envisioned and created the content for BPO/Call Center training. Build technology based training solutions standardized for multi location delivery. Created teams required for the delivery, and setup training centers. I had my early education at St. Teresa Primary School and Govt. High School at Poolampatty, Dt. Salem in Tamil Nadu. I  graduated in Psychology from Presidency College, Chennai and completed my doctoral program at the Faculty of Management Studies (FMS), Delhi University.    | Home | Contact |  Copyright © 1996-2003 Dr. M. Kandan      
 

Dr.

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e-learning,

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http://www.kandan.org.in/

Kandan, M. 2008 October

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Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management.

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