| Kandan,_M_ Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management. |
| Synetro_Group,_LLC Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts. |
| Learning_Curve Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles. |
| TARP Specialises in the measurement of customer satisfaction and loyalty. |
| Trendsource,_Inc_ Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports. |
| Learning_Journey,_Inc_ Solutions to help increase employee morale and give better customer service through communication and corporate culture. |
| Your_Customer_Ltd_ Specializing in customer service assessments and improvements. Details of services and processing. Contacts. |
| LMR_Associates Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and |
| Zero_Variance Provider of quality, compliance, and performance assurance services to the contact center industry. |
| Mark_Eppler_&_Associates Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups. |
| Martrain_Ltd Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile. |
| Measure-X Customer service and retention training and measurement. Includes testimonials and services. |
| M2S2_Communications Provides services focused on the telephony industry. Profile, events and contact information. |
| Myra_Golden_Seminars Keynotes, web based training and seminars designed with an emphasis on customer service improvement. |
| Optimum_Operating_Procedures_and_Services_Pty_Ltd Delivers training and reporting solutions, organizes mystery customers to evaluate resturant or pub staff. Also telesales and phone communication training. (Australia) |
| ADM_Investor_Services_International_Limited Offers a 24 hour pure client driven brokerage service. Quoting approximately 50 currencies spot, forward and emerging market NDF's. |
| Oriel_Training Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing. |
| Peak_Perfomance_International_Pty_Ltd Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts. |
| Aegon_Institutional_Markets_Inc_ Providing guaranteed investment products to institutional investors. |
| Securities_and_Futures_Authority_(SFA) UK regulatory body. |
| The_Physics_of_Customer_Service International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download. |
| AJ_Willman_Partners_Business_Sales Professional broker for the sale of small to medium size businesses in Australia. |
| Power_Train Providing off the shelf and custom-designed training packages on the topic. Profile and contact information. |
| Alliance_Investment_Management Offshore brokerage accounts and portfolio management services based in the Bahamas. |
| Arjent_Limited Providing investment products and brokerage for institutional, corporate and ordinary business investors. Specializing in US markets. |
| Professional_Edge Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism. |
| Progressive_Image Customer service skills, coaching and executive training. Includes testimonials and events. |
| B&R_Securities_Ltd_ Offering stock, futures trading and advisory services. Calgary, Alberta, Canada. |
| Rapid_Results Offers training covering customer service, sales, leadership, telephone skills. |
| DirectAccessTrader_com Professional access to the market for active traders and investors. International firm with offices in the U.S. and Europe. |
| Service_Quality_Institute Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. |
| Donaldson_and_Co__Inc_ Directed brokerage specialists, a soft dollar and commission recapture broker dealer. |
| 1stCo_Business_Development Custom training solutions in customer service. |
| Finance_500,_Inc_ A registered broker dealer that provides investment products and financial services. |
| Alliance_Consulting_China_Ltd Offers investing consultation and evaluation services. |
| First_Pacific Australian stock and futures market news and commentary, commodities and currency. |
| Sterling_Consulting_Group,_Inc_ Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused. |
| Amerigo_Corporate_Finance_Partners,_LLC Offers business valuation and funding solutions. Also provides assistance in Initial Public Offering (IPO), re-capitalization, merger and acquisition. |
| Great_Eastern_Securities_Inc_ Day trading stocks and options for traders and investors. |
| APEX_Financial_Solutions Offers investment, insurance, estate and tax planning services. |
EVENTS & PROGRAMS
PRODUCTS
IMPACT
COACHING
SPEAKERS
ABOUT US
CONTACT US
FEATURED SPEAKERS
Dave Brown
Bio |
Video Clip
Dave
Brown began his professional career in 1986
as a mortgage originator. Since then,
he has achieved enormous success as a
mortgage company owner, a national sales
trainer and life coach.
As the Area Market Manager of a national
lender, his production teams consistently
ranked number one in funding volume and net
profitability in their five state region.
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Bo Smith
Bio
Bo Smith has
been in sales and education his entire life.
As a direct result of
focusing on building lifelong relationships
with his clients, Bo tripled his real
estate business in just one year. The
referrals from past clients, friends and
family members alone provide over 90% of his
business.
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THE
IMPRESSIONS SERIES
The Impressions Series
outlines a system to grow your
business by improving customer
service effectiveness at all levels
and all stages in the sales process.
Discover how to strengthen
relationships with your customers
and referral partners by building an
integrated communication system and
watch your referral business
EXPLODE!
More
details...
IMPACT Coaching
As
a member of the IMPACT Coaching Program, you will be
partnered with a fully trained and certified IMPACT
Coach for individualized attention. To ensure that
your training is a success, your one-on-one coaching
sessions will be tailored to meet your specific
needs at a pace your comfortable with. We’ll help
you get organized and develop a life strategy for
your business as well as your personal life.
Full Access to the
Members Only area of our website
Unlimited use of our exclusive
TouchPoint Marketing System scripts and
templates
Personalized web
page to track your progress
Personalized one-on-on attention
from an industry leader with over 20 years of
proven sales success
More Details...
WorkStyles Analysis
Personality Profile
A comprehensive
personality assessment ideal for pre-employment
screening, corporate development, or personal
improvement.
More details...
Product Links
Email Branding/Signatures
Homeowner's Journal
Document CD for Clients
Workstyles Analysis
Personality Profile
Relationship Building Notes (RBN)
Valued Relationships Binder
TouchPoint Marketing System Scripts & Templates CD
Postcard Series
Top Producer®
Director of First Impressions In-A-Box
IMPACT Coaching
Menu of Services / Service Pledge
Testimonials
"In
this fast moving, competitive business, the ideas
and principles you showed me have helped my overall
business grow substantially! Finally, a focused
system to improve customer service effectiveness at
all levels." -- Patricia W., Naples, FL
More testimonials...
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