| M__Hansson_Consulting,_Inc_ An engineering-oriented systems integrator based in the Philippines, supplying high-end test, measurement and control solutions to the electronics and semiconductor industries in Southeast Asia. |
| Alan\'s_Factory_Outlet Choose from selection of Amish storage sheds, furniture, and other handcrafted items. Includes contact information. |
| Carolina_Barn_Company,_LLC Selection of barn plans with list of options available as well as contact form. |
| Horizon_Structures Storage sheds, gazebos, horse barns, and playhouses built by the Amish in Lancaster County, PA. |
| Olympia_Inc_ Gallery of dairy barns and milking facilities with online design and quote forms. |
| Topix__Public_Relations News about the public relations industry, collected from various sources on the web. [RSS] |
| Ethnic_Marketing_Group,_Inc_ A Hispanic advertising and promotions agency that creates culturally relevant, fully integrated advertising, marketing and promotional campaigns. |
| Alta_Design_Associates,_Inc_ Pennsylvania firm providing architectural and civil design, geotechnical engineering, animated sequences and videos. Includes brief description of services and contacts. |
| BuyAtChina Wholesaler of mobile phone accessories and parts. |
| Strong_and_Unique_mobile_phones Distributor and wholesaler of mobile phones and accessories. Hungary. |
| National_Flower_Mart Freshest wholesale flower supplier. USA. |
| Southwest_Drilling Drilled caisson (pier) contractor specializing in auger-drilled shafts for commercial and industrial building foundations. [May not be viewable in all browsers] |
| Tomrayner Australia.Supplier of cotton and canvas promotional bags. |
| Nutec_Fibratec Mexico. Manufacturers of alumina silica ceramic fiber refractory insulation products. Technical information. MSDS on PDF files. English and Spanish. |
| China_Andy_Electronics Specializes in manufacturing gift radios, car refrigerators, car TV monitors, and MP3 transmitters. China. |
| Icamtech Manufacturer of MP3 and MP4 players, digital camera, headphones and GPS systems. China. |
| Kello_Science_Technology_Development_Co_,_Ltd_ Manufacturer of mini radios, calendar and calculators, key chains, flashlights, computer mice, shredders and laminators. China. |
| Shenzhen_Soma_Technology_Co_,_Ltd Manufacturer of LCD photo frames and hard disk multimedia player. China. |
| Shenzhen_Xinlingnan_Electronic_Technology Specialized in manufacturing emergency products, lights and radios. China. |
| Soka_Technology_Co_,_Ltd_ Specializes in producing flash memory module, flash memory cards, card reader, and mobile phone. Taiwan. |
| Sunda_International_Communication Manufacturer and exporter of dual sim card, MP3 and MP4 players. China. |
| Suntop_Enterprises_Co_,_Ltd_ Manufactures radios, VCD, DVD and MP3 players, promotion electronics gifts and toys, digital cameras, USB and home appliances, energy saving lamp, and mobile phone accessories. China. |
| Tenyu_Electronic_Industrial_Co_,_Ltd_ Manufacturer of digital clock, thermometer, hygrometer, timer, radio controlled clock and novelty electronic gifts and control units. China. |
| VisionQuest Manufacturer of LCD TVs, LCD monitors, media players, home theater systems, and digital photo frames and home appliances. Canada. |
| Zhongshan_Leetac Focuses on developing audio and videos electronics for major OEMs Europe and the US markets. China. |
| Canderel Information on product's benefits, dieting, diabetes, health topics and weight management. Answers frequently ask questions, provides company history, and invites questions from visitors. |
| Dietary_Foods_Ltd Manufacturer of Sweet'N Low, an artificial sweetener. Includes product and ordering information, recipes, and FAQs. |
| Forum_Holdings_Ltd__Food_Division Distributor of food supplements such as Nutrasweet (aspartame), and many other flavourings. |
| Hermesetas Produces and markets liquid and granulated products used for cooking and baking, and sweetening tea and coffee. Includes a company profile and product information. Located in Zurich, Switzerland. |
| Holland_Sweetener_Company European manufacturer of the intense sweetener aspartame. Established in 1985 as a joint venture between DSM and Tosoh. |
| NutraSweet Offers a low-calorie artificial sugar substitute sweetener made with aspartame. |
| SinoSweet_Co_,_Ltd_ Manufacturer of aspartame in China. |
| Smoky_Mountain_Sweetener Product contains no calories, sugar, carbohydrates and fat. Includes nutrition facts, recipes, FAQs and a list of supermarkets. |
| Sweet_Life Profiles manufacturer of sugar-free sweetener compositions, breath mints and vitamin rich childrens candies. |
| Sweetners_Holdings,_Inc_ Offers neotame, the new high-intensity FDA-approved artificial sweetener. |
| U-Sing_Co_,Ltd_ Offers a branded sweetener made of sucralose as the main sweetening agent. Product and contact details. |
| VitaSweet_Co_,Ltd_ As a professional producer of food ingredients, including sweeteners(acesulfame K), amino acid, nutraceuticals, VitaSweet is also providing technical supports. |
| Zhong_Hua_Fang_Da_(H_K_)_Ltd_ Manufacturer of cyclamate, a low calorie sweetener, including its uses, characteristics, market trends, cost, worldwide approval status, and purchase information. |
| ASR_Herbals Produces Stevia leaf powder in Bangalore, India. Includes a company profile, details of products and FAQs. |
| Cerestar Manufacturers of C*Eridex, a unique, natural and non-caloric sweetener. |
July 2008 Do you carry out their orders? By Dave Lubelczyk While in high school, my first “real” job was bundling groceries for a small local grocery store chain. The job included carrying the groceries out to people's cars which at that time was becoming rare and now is almost unheard of. The job interview was one of the toughest I have ever gone through; partly because it was my first but also because of the company culture. They viewed bundling as one of the most important functions in providing the customer their brand experience. Decades later, I still remember the expectations they laid out in the interview. Even though I was fifteen years old, I was asked how I valued customer service and how would I deliver an extraordinary experience. The lessons I learned that day set a solid foundation on which I would later develop into my current beliefs about the importance of customer service. During my training I quickly learned that everyone who touches the customer experience plays a vital role in delivering an experience which retains customers. Then I was told the most important rules: Always take care of the customer Properly pack all bags so they stand up in the trunk Never squish the bread Under no circumstances take a tip After explaining the rules, they informed us that they had secret shoppers and if they caught us excepting a tip we would be fired immediately. They insisted that customers were not expected to pay more for excellent service. We were instructed to politely decline the money and inform the customers that it was our job to carry out their groceries. They then brought me out to the exit of the store and pointed out the giant sign above the door which read, “We carry out your orders.” The sign then explained the philosophy of the store and how each and every employee was expected to go above and beyond to exceed the needs of the customer. It informed customers that each employee, including bundlers, were paid to provide this level of service and customers should need not feel inclined to tip as it was part of the service the store provided to them when they chose to shop at our store. Next Page > © 2005 IMAGE identity, LTD, All rights reserved. For reprint permission, please call 508-259-9016 Issue 144 This Month's Recommended Reading 
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