| BizHotline Business training videos and CDs for customer service, corporate human resource, business management, sales, and team building. |
| Garden_State_Customer_Service_Association Promoting development and awareness of the customer service profession through networking, education and research. Details about events and membership. |
| Ageless_Media Management and technology consulting company that specializes in customer relations and customer service systems. |
| International_Customer_Service_Association Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links. |
| Business_Insights_Group Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits. |
| Ceres_Innovations_Inc_ The CERES model places employees at the center of customer relations within the company |
| CRM_&_SFA_Best_Practices Features articles about using and setting up customer relationship management and sales force automation solutions. |
| Mystery_Shopping_Providers_Association Formed for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of m |
| Caleris Offers support and reporting services for ISP. |
| Communication_Strategy_Consultants Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area. |
| CRM_Blog News and commentary on CRM topics, including software and implementation. |
| Cape_Consulting_Ltd Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty. |
| CRM_Daily CRM news and information. |
| Toronto_Chapter_of_the_International_Customer_Service_Association Membership details, activities, newsletter, career opportunities, and contact information. |
| ContactPoint Focus on customer service and sales training. Provides training, monitoring, and coaching solutions. |
| CRM_Event Resource featuring weekly updated news and event schedules. |
| Corporate_Dynamics,_Inc_ Training and consulting solutions for customer service, sales, and management related issues. |
| CRM_(UK)_Ltd Consultancy practice specialising in customer relationship management. Details about the company, services, clients, publications, events and contact information. |
| Craig_Harrison\'s_Expressions_of_Excellence Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets. |
| CRM_Today Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. |
| Customer_Care_Training_and_Consulting Offering online and classroom based customer care training and consulting services. List of products, profile and contacts. |
| The_Customer_Champion_Institute Provides consulting, training, and publication services to improve customer relationships and loyalty. |
| Customer_Transformations_Ltd_ Consultants in sales and customer services. |
| CRMDirectory_com News, products, and tutorials for those interested in customer relationship management. |
| Customer_Focus,_Inc_ On-site customer service training for service representatives. |
| CSM Journal, advice and information for customer service professionals. |
| CustomersFirst_ Assists companies in obtaining, analyzing, and responding to their customers' feedback. News, products and services, contacts. |
| Customer_Service_Review,_Inc_ Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training. |
| Customer_Management_Community_(CMC) News, information, advice and best practice case studies. |
| EBI_Consulting Providing assessment and consulting services. learning room, press services. |
| Customer_Service_University Provides customer service videos and training programs. Includes online ordering and contacts. |
| Customer_Service_Group Resource for customer service, call center and helpdesk professionals. |
| eLoyalty Management consulting, systems integration, and managed services company focused on optimizing customer interactions. |
| Customer_Service_Works Provides training programs and consulting services. Public workshops, newsletter and contact details. |
| Customer_Service_Point Articles on customer support and related subjects as CRM, best practices, tools, books, quotes and skills. |
| Eworkmarkets Specialized experts are found for technical field consulting, troubleshooting, research. |
| CustomNet_Services Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada. |
| destinationCRM_com Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. |
| eCRMGuide Customer relationship management and e-business news. |
| The_Focus_Group Improving customer service and customer retention through surveys, focus groups, mystery shopping, website evaluations, competitive insight, guerrilla marketing, and sales and service coaching. |
