| UtilCall Provides a range of call center software utilities. |
| VerbatimTPV Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations. |
| Vocalcom Offers a range of call center software products, including predictive dialers and sms management solutions. |
| VoiceLogger The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business. |
| VorTecs Business and technology consulting firm, offering professional services to the contact center and customer relationship management marketplace. |
| Vox_Spectrum_Inc Offers contact management software, monitoring software, and digital voice recording and voice logging solutions |
| Who\'s_Calling A customer capture service providing intelligence about prospects and customers making inbound telephone calls. |
| Wicom Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing |
| Xentrax Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring. |
| XETA_Technologies,_Inc_ Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA). |
| Zeacom Producer of customer call center and telephony integration software. |
| Datscha_com Provides general information on property market and a system for analysis and valuation of properties. |
| Emporis Offers databases on buildings worldwide. Features world map, building statistics and diagrams, news, images, company services and profile. |
| NAI_Direct Online platform for requesting and receiving a services, research, and reports, which support the real estate decision-making and management process. |
| Office_Space_Market_Information_from_OfficeFinder_ Office space market information from OfficeFinder - a network of office tenant representatives. |
| REIS_Commercial_Space_Market_Info A resource of commercial real estate trends, analytics, market research and news. Free market information for 82 markets. Comprehensive reports available for a fee. |
| REJournals_com News and information source for commercial real estate news and information in Minnesota, Illinois and Michigan. |
| Torto_Wheaton_Research The research subsidiary of CB Richard Ellis Commercial provides limited free reports. Their focus is on commercial real estate forecasting, analysis, and research |
| Vandema Portal to Commercial real estate statistics and directories. |
| Radco_Industries Manufactures heat transfer fluids engineered to enhance high temperature processing. |
| Raschig_Corporation German manufacturer of a wide range of chemicals, specialty resins, asphalt ingredients, and separation packings. |
| RB_Products,_Inc_ Chemical company specializing in the processing, distribution and trading of petro and specialty chemicals. Products include chemicals for the paint and coatings, oil field, detergent, petrochemical, |
| RBP_Chemical_Corporation Manufactures specialty pressroom products for the printing industry and specialty chemicals for the printed circuit board industry. |
| RC_Tritec_AG Luminous products for watch industry. Tritium and isotopes technology. |
| Reilly_Industries,_Inc_ Manufacturers of specialty chemical products including pyridines/picolines and their derivatives. |
| Rheox,_Inc_ Manufacturer of rheological and other formulation additives. |
| Rhodia_North_America Specialty chemicals company - fibers and polymers. |
| Rhodia_Novecare The home, personal care, and industrial ingredients division of Rhodia, focused on surfactant solutions and performance products. Overview of products and applications. |
| Richman_Chemical,_Inc_ Custom manufacturing and fine chemical sourcing for the chemical and pharmaceutical industries. |
| Riedel-de_Haehn Affiliate of Honeywell Specialty Chemicals and specialists in organic and inorganic synthesis. |
| Robinson_Brothers,_Ltd_ Independent UK manufacturer of specialised organic chemicals for world-wide markets offer well established and totally independent commercial production to high regulatory and environmental standards. |
| Royce_International Manufacturer of variuous chemical technologies, paper, plastic and polymer chemistry. |
| Innovative_Construction_Technologies Distributes many common and specialty construction products used in high tech facilities. |
| Radiation_Protection_Products_Inc_ Manufactures radiation shielding building materials, including doors, lead lined gypsum board and plywood, lead glass and acrylic, shielded frames, and lead brick . |
| Radiation_Services_Group Australian designer and supplier of radiation shielding products. Product descriptions, design and consulting services. |
| Sladek_Corp_ Manufactures and installs recessed, in-ground tiedown anchors for wind, storm, theft & hurricane protection. |
| Vandal_Stop_Products,_LLC Suppliers of heavy duty stainless restroom dispensers designed specifically for commercial and industrial applications. |
| British_Parking_Association Promote the advancement of knowledge and standards in the management, planning, design, regulation and maintenance of all types of parking facilities both on-street and off-street. |
| European_Parking_Association Parent association for a number of individual country associations. Links to seminars, publication and members. |
| A1_Stock_Picks Subscription based daily stock picks. |
Manage multiple call centersIncrease the number of connectsRecord, store and access callsTransfer calls seamlessly and instantly
SER Acquires Strategic Communications SystemsSCS is now Strategic Communication SystemsHigh Capacity Solution for ASD SoftswitchSCS and RTI PartnerCRM Excellence Award for 2003News Index
SCS helps businesses with inbound, outbound and blended call centers connect customers with information faster, more effectively and more efficiently. Our ASD Softswitch is a fully integrated software suite that enhances telephone hardware and provides digital recording, IVR, ACD, call monitoring, VOIP, and other advanced features that complement existing enterprise solutions or replace them.
ASD Softswitch includes sophisticated measurement and analytical tools that provide detailed enterprise-wide perspectives on call center activities and adjust automatically to align performance with goals.
We are pleased to announce that
Strategic Communication Systems is now part of SER
Solutions, Inc. SER is a leading provider of contact management and speech
analytics solutions. To learn more about our innovative and award-winning
products, please visit our website at www.ser.com or contact us directly at
800-274-5676.
For additional information about ASD
Softswitch, now branded as ENSERCLE, please visit http://www.ser.com/produ
cts/details/ensercle
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