About site: Telecommunications/Call Centers/Software - KGA
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  About site: http://www.ckga.com/

Title: Telecommunications/Call Centers/Software - KGA Offers PC-based training and assessment programs for call centers and a number of other industries.
KoolToolz Provides workforce planning tools for call centers, including schedule agents and performance analysis. [more]

Lagan_Inc_ Provides CRM, contact center, and 3-1-1 software. [more]

Mercom Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers. [more]

NBX_Software Provides industry specific software solutions for use with 3Com's NBX Voice System. [more]

Noetica Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions. [more]

Odesoft_Software Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development. [more]


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pc software skills testing & training center kgabanner Home SkillsTesting Skills Training About Us Search E-mail Skills Testing We offer highly interactive testing packages; a large selection of tests for all major software, including Call Center, Clerical, Accounting, Legal, Medical, Industrial and many behavioral titles. Skills Training The largest corporations have learned that better trained employees with up-to-date skills are more productive and less expensive than consultants and new hires! Instructor Guides, CBT/CD and Internet 24/7 available. Skills Testing Links Accounting Aptitude Behavior Call Center Clerical Desk Top Publishing Entry Level IT Industrial Skills IT Technical Tests Legal Office Staff Medical/Nursing Staff M.O.U.S. Office Suites Online (Internet) Software Skills Tech Support (Helpdesk) Download Skills Training Links Business Courses Courses w/assessments Database Courses Design Courses Desktop Training Titles Online Training Internetworking Net User Courses Networking Courses Programming Projectmanagement Reference Guides Webmaster Courses Workplace Safety Download  

PC Software Skills Testing & Training Center

Your entry point to a wealth of Human Resources, IT, Staffing and skills testing and training solutions! And now..... aptitude and behavioral testing! Performance Based Skills Testing You may choose from over 400 Software, End User, IT Technical, Accounting, Call Center, Clerical, Legal, Medical and Industrial tests and more. Skills Testing for position placement, pre and post-training assessment programs. PC Skills Testing and Assessments, provide confidence for the employee and focus areas on which to build greater competency, productivity and skill development for the individual. Since 1991 these skills testing systems have provided the Staffing Industry, Corporate Human Resource Departments, Training Services and Educational Institutions with software skills evaluation and training systems for popular business applications on the Windows platform. Aptitude Tests Walden Personnel Testing & Consulting Inc. has been a leading developer and provider of skills, aptitude and knowledge tests for positions in Sales, Sales-related functions such as Customer Service, Telemarketing and Call Center, as well as Information Technology, Administration and Managerial. Walden also provides related consulting services in job analysis, test customization and validation. These tests have helped thousands of organizations understand more about the real abilities of their job applicants and prospective trainees. Walden has a different, job-related, valid test for just about every position, and can design, customize and validate any test for any purpose. Behavioral Tests Behavioral tests provide us with the "how a person handles problems and challenges, in what ways they go about influencing others, how do they react to differing activity levels and how well do they work within rules set by others." The ability to interact effectively with people may be the difference between success or failure in our work and personal life. In addition we can look at personal interests, attitudes and values, why a person does things the way they do. If we can "match" a person to a position or job in terms of the above, the chances are that they will be happier and more productive performing in a position for which they are well suited. Corporate Human Resources The Human Resources Department tests new applicants to determine their real skills competency. Discover the best candidates. Testing quality, validity and reliability carry a high degree of importance. They form the foundation for a process that is effective, fair, and legally defensible. Validation for key software applications is performed by respected HR consultants.Clerical Office skills and popular software application assessments provide meaningful results for people seeking important business positions. Test-development and test-customization capabilities make it easy to create tests, with questions selected from a large question databank that accurately measure the specific skills needed in any work situation. Explore some skills testing topics.... Staffing Services More and more Staffing Industry companies are using testing software to confidently evaluate the skills of prospective employees. After all, are they not a reflection of the quality and professionalism of your office?Highly interactive software simulations permit staffing services companies to provide fast, effective testing in popular "office" products such as Microsoft© Office, Corel© and Lotus SmartSuite©, without the expense of having to purchase the actual application software and multiple licenses.Each system tests for important clerical skills (including typing, data entry, audio transcription) and professional skills. These include Office Suites, Call Center, Accounting, Medical, Legal along with computer programming and IT skills. Training Services The Training Department tests to determine the skills training actually required, for your existing staff! Assemble classes with students of similar competency levels. Training Courses are offered for PC End User, IT Technical, Business Management Skill Development and Workplace Safety. Training is conducted through a variety of media: VHS Video, CBT/CDROM, Computer based training, Internet and Intranet, Classroom Instructor Guides and Student workbooks.Assessment tests may actually map the required training. Training which follows a "Tell me", "Show Me", "Let Me Try" approach with on/off audio. Quick Reference Cards are also available for most popular applications....Follow the training hyperlink to learn more. The navigation bars will take you to other specific interest sections.Web Based Testing? Top of page MS Office 2003 MS Office 2003 is here! Testing now available for MS Access, Excel, PowerPoint & Word! About Our Services We would be pleased to e-mail you a complimentary live web-based test, so that you may try out the real thing. Please advise which title you would like to try. Only have one or two people to hire right now? For low volume testing use the ValuePack, or use a few web based tests.   © 2004 KGA. All rights reserved.
 

Offers

PC-based

training

and

assessment

programs

for

call

centers

and

a

number

of

other

industries.

http://www.ckga.com/

KGA 2008 December

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dvd


Offers PC-based training and assessment programs for call centers and a number of other industries.

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