About site: Telecommunications/Call Centers/Software - Inova Solutions
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  About site: http://www.inovasolutions.com/

Title: Telecommunications/Call Centers/Software - Inova Solutions Provider of solutions for optimizing contact center performance through real-time data integration and visualization.
InVision_Software_AG Web based scheduling solution. Bundled with a Day planner for job tracking within shifts. [more]

ISx,_Inc_ Provides Directory Assistance software for telecommunications call centers. [more]

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KGA Offers PC-based training and assessment programs for call centers and a number of other industries. [more]

KoolToolz Provides workforce planning tools for call centers, including schedule agents and performance analysis. [more]


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Call Center Software, Call Reporting, Call Center Metrics, Call Centre - Inova Solutions: Real-time Communication Solutions Buy OnlineCall Toll Free Inova Solutions Call Center Reporting Mass Notification Network Clocks Company Contact

Inova Solutions Knows the Power of Real-time Information

Inova Solutions is a global provider of real-time visual communication solutions. Through the innovative use of technology, we help organizations communicate faster and more effectively. Our offering encompasses award-winning call center reporting software and hardware, mass notification systems for schools and universities, and Power over Ethernet (PoE) network clocks.

Call Center Reporting

Inova Solutions knows that call center statistics can be difficult to keep track of and even more challenging to use effectively. Our call center reporting solutions empower your workforce with the real-time call center metrics they need to do their jobs more effectively.Inova’s call center reporting solutions simplify the complexity of call center management. Advanced software gathers operational data from systems such as ACDs and workforce management systems, and filters it down to just your most important call center statistics. These key metrics are then presented on a variety of visual display technologies, including a call center wallboard, LCD flat screen display, call center reader board or computer desktop. When agents and managers are aware of real-time operational conditions, they may use this information to improve productivity and efficiency.Inova’s real-time call center reporting solutions have helped call center management and executives handle more calls without additional staffing, dramatically reduce abandon rates, increase service levels and more. Among Inova's thousands of satisfied customers are eBay, BlueCross BlueShield, AIG, Verizon, Bank of America, and others. Click here to learn more about Inova Solutions’ innovative call center reporting solutions.

Mass Notification Systems

Inova Solutions is also committed to real-time communication on university campuses and other public facilities. Our electronic LED signage is an important part of a multi-layered approach to campus security and mass notification. During an emergency situation, accurate, real-time information and instructions need to be instantly delivered to widely dispersed groups. Campus security officials at schools across the country trust Inova to keep community members informed and empowered to take the appropriate actions during a crisis.Click here to learn more about Inova Solutions’ effective mass notification systems.

Network Clocks

Inova Solutions’ innovative network clocks are among the first of their kind, using an organization's own Ethernet wiring to supply power and time updates to clocks. These synchronized network clocks simplify the job of facilities or IT management by eliminating the need for AC receptacles and individual batteries, and allowing for centralized UPS backup.Organizations in every industry depend on accurate timekeeping for smooth daily operations, and nothing makes synchronized time easier than Inova’s PoE network clocks. Schools and universities, hospitals, and manufacturing environments all benefit from the hassle-free installation and maintenace of network clocks. Click here to learn more about Inova Solutions’ revolutionary network clocks. Inova News Subscribe to our feed Inova Solutions and Marathon Technologies Offer Free Webinar on High Availability Best Practices in the Contact Center 11/20/2008 Real-time reporting provider Inova Solutions, along with new partner Marathon Technologies, will host a webinar to discuss best practices for business continuity and high availability in the contact center. Presenter Scott Thompson from Marathon Technologies will discuss how to protect your real-time reporting investment from costly downtime and data loss. Read More Inova OnAlert Mass Notification System Saves Universities Thousands of Dollars 11/20/2008 Budgets are tight on college and university campuses. Emergency management personnel are under pressure from parents and university administration to implement cost-efficient mass notification solutions that don’t sacrifice quality.Inova Solutions has stepped up to the plate to provide a mass notification solution that is both effective and affordable. The OnAlert … Read More Finally! New Tool Brings Sanity to Call Centers: Cisco-Certified Inova QReader Puts Real-Time Stats on Wallboards 11/18/2008 Inova QReader™ is a new plug-and-play wallboard from Inova Solutions that provides call centers with a simple and cost-effective way to gain visibility into real-time operations. QReader integrates seamlessly with Cisco Unified Contact Center Express (Cisco UCC Express) and requires no additional software or dedicated server. Read More Holiday Customers Require Exceptional Call Center Management 11/14/2008 As consumers grow more savvy and demanding, they expect a better performance from customer service representatives – including call center agents. It only goes to follow that call center agents are most effective when they have the proper tools, especially during the demanding holiday season. Read More Make Haste, Not Waste with an Ethernet-Powered Network Clock System 11/12/2008 Inova Solutions developed OnTimeTM, digital and analog network clocks that are powered by an organization’s existing network via PoE. The benefits of these OnTime clocks include: Read More Virginia Tech Tests Emergency Notification System with LED Displays from Inova Solutions 10/28/2008 This month, Virginia Tech conducted the first campus-wide test of its emergency mass notification system since installing visual alerting displays. During the multi-modal test, Virginia Tech instantly communicated to the vast majority of its campus community with Inova Solution’s OnAlert™ LED displays, while other modes of communication, such as SMS/text … Read More Call Center Reporting Mass Notification Network Clocks Company Contact info@inovasolutions.com 1.866.686.8774 _uacct = "UA-242951-3";urchinTracker();i=10995 __sfga();_qoptions={qacct:"p-78iSzVl6EHL-k"};Quantcast
 

Provider

of

solutions

for

optimizing

contact

center

performance

through

real-time

data

integration

and

visualization.

http://www.inovasolutions.com/

Inova Solutions 2008 December

dvd rental

dvd


Provider of solutions for optimizing contact center performance through real-time data integration and visualization.

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