About site: Telecommunications/Call Centers/Software - e-talk Corporation
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  About site: http://www.e-talkcorp.com/

Title: Telecommunications/Call Centers/Software - e-talk Corporation Offers call center and help desk software to aid monitoring and evaluation.
Genesis_Systems Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business. [more]

Gryphon_Networks Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail [more]

Helix_Partners Provides a complete management system to optimize contact and processing centers. [more]

Information_Access_Technology Provides established predictive dialing and interactive communication software for the call center environment. [more]

Inova_Solutions Provider of solutions for optimizing contact center performance through real-time data integration and visualization. [more]

InVision_Software_AG Web based scheduling solution. Bundled with a Day planner for job tracking within shifts. [more]


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This is businessgiftdepot.com cache of m/ as retrieved on 2008.12.02 businessgiftdepot.com's cache is the snapshot that we took of the page as we crawled the web. The page may have changed since that time.
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Press Releases

Wed, 19 Nov 2008 00:00:00FROST & SULLIVAN LAUDS AUTONOMY'S INNOVATIVE CUSTOMER INTERACTION ANALYTICS SOLUTION Mon, 29 Sep 2008 00:00:00TELERX PARTNERS WITH AUTONOMY FOR CUSTOMER INTERACTION SOLUTIONS

About Autonomy

To view Autonomy web site To view Autonomy Investor relations info

Case Studies

Contact Center AmericasContact Center Americas utilizes Autonomy etalk technology to deliver expert training to agents, resulting in improved customer satisfaction and retention. Kaiser PermanenteKaiser Permanente linked automated survey and eLearning tools in the contact center to optimize contact center performance. Frost & Sullivan 2008 Best Practices Award

Insight

Total Call Recording for Regulatory Compliance Corporate and federal regulations like HIPAA, PCI, and FRCP are having a significant impact on the way U.S. companies manage their customer and business transactions. Learn how Autonomy etalk can help you simplify your call retention, storage, and retrieval processes so you can comply with today’s interaction management policies and keep your clients’ data secure.

Upcoming Events

Webinar: Using At-Home Agents to Optimize Your Workforce With the economy in a state of uncertainty, contact center managers are looking for creative ways to cut costs while still maintaining a productive workforce. In this session, Roger Lee, Director, Customer Interaction Solutions for Autonomy, will discuss the benefits of developing an at-home agent model to mitigate business costs, as well as the challenges of making at-home agents a successful part of your staff.

Industry Events

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Offers

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evaluation.

http://www.e-talkcorp.com/

e-talk Corporation 2008 December

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Offers call center and help desk software to aid monitoring and evaluation.

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