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| Diversity Training by O'Mara and Associates, Strategic Leadership Development™, Team Building, Facililtation, Consulting Firm O'Mara and Associates offers consulting, Strategic LeadershipDevelopment™, Diversity, Team Building, Facililtation via customizedtrainings, seminars, coaching, Facilitator's Kits , workbooks andvideos ld machine and publish them onto the new FrontPage account.Q: When I switch my existing BEST account to theFrontPage98 server, will anything in my settings change?A: Yes, your shell, mail, & ftp serverwill change to fpage?.ba.best.com where '?' reflectsthe exact machine number you are on (i.e. ? = 2 for 'fpage2.ba.best.com', and ? = 3 for'fpage3.ba.best.com). This changes where your email program receives incoming mail andwhere your files are stored on the Internet. Q: I have a copy of FrontPage 97. Does BEST support it?A: YES, The FrontPage 98 extensions are backwardscompatible with FrontPage 97. This means that you can use FrontPage 97 to manage your website, but you will be unavailable to take advantage of the new FrontPage 98 features.Q: Once I have switched to a FrontPage 98 account, how do I publish myweb site?A: Youactually have a few options. You can either publish your web site with the FrontPage Explorer Publish Function, the FrontPage Web Publishing Wizard, or by any common FTP client, such as WS-FTP or Cute FTP. If you decide to publish your site with any program other than 'FrontPage Explorer', youshould be forewarned that any FrontPage specific component including forms will notfunction properly. Q: How can I test that the FrontPage Server Extensions are properly installed for my account? A: The easiest way to do this is by logging directly into your account with the FrontPage Explorer by performing the following steps. 1. Open the FrontPage Explorer program 2. Single click on the 'File/Open FrontPage Web' pull down menu 3. Single click on the 'More Webs' button in the box that popped up previously 4. Type in "http://www.yourdomain.com/" where 'yourdomain' is your actual domain name in the 'Select a Web server or disk location' field 5. Single click on the 'List Webs' button 6. In the 'FrontPage Webs Found at location' box, double click on the '<Root Web>' entry 7. Type in your normal username and password when prompted 8. If you see a normal listing in the FrontPage Explorer program, and if you did not receive any errors during this process, your FrontPage Server Extensions are most likely installed properly Q: I am trying to publish my site with FrontPage98, butthe 'Web Publishing Wizard' dialog boxes keep coming up prompting me for an FTP site andpath?A: This can be caused either by the FrontPage Server Extensions notproperly being installed, or by reaching a built in timeout in FrontPage98 that has beenreported to happen with abnormally slow modem and internet connections. If you havedetermined that the problem is not due to the FrontPage Server Extensions being improperlyinstalled, all that can really be done is to test your internet connection and try tospeed it up as much as possible to overcome this built in timeout. Unfortunately, there isno known workaround at this time due to the problem being hardcoded into the FrontPageExplorer executable itself.Q: I have published my site, but the default page thatwas created with the account keeps coming up when I browse to my domain?A: This page is displayed because the web server cannot find another pageto index in the 'public_html' directory of your account. If you uploaded your site as asubweb (i.e. http://www.yourdomain.com/subweb), FrontPage will create a subdirectory inyour public_html directory and upload the web there instead of replacing this documentwith your new index file. To replace this document, either upload a new 'default.htm' fileto the <Root Web> (i.e. your 'public_html' directory) to replace this file, orcreate a new document in the <Root Web> and name it either 'index.htm', or'index.html'. Q: I am having a problem with FrontPage created formsor components, and the error message seems to indicate that a '.dll' file is missing?A: This is simply a result of not uploading the site through the'FrontPage Explorer's Publish Function'. A good example of this is can be seen bysubmitting a form, that results in an error page which contains either 'shtml.dll','author.dll', or 'admin.dll' in either the URL, in the error message, or both. On Windowsbased systems the FrontPage Extension executables end in '.dll', but under Unix, they endin '.exe'. Usually, when a site is published via the FrontPage Explorer, specialtranslations take place to convert filenames, upload specialized files, etc. which iscrucial for FrontPage related components to work.Q: I am having a problem with FrontPage created formsor components, and the error message seems to indicate that a file named'_derived/nortbots.htm' is missing? A: In some situations, theFrontPage 98 Editor inserts a special HTML 4.0compliant element named 'onSubmit' inside the '<form>' container tag. This specialelement causes non HTML 4.0 compliant browsers such as Netscape 4.0x to in effect breakresulting in the "404 File Not Found" error massage. To fix this problem, youshould delete the 'onSubmit' element inside the '<form>' container tag of theproblematic page. This can be accomplished by opening up the page in the FrontPage 98Editor and then switching to the html view by clicking on the "HTML" tab in thelocated in bottom left hand corner of the editor. Once in this view, search for the onSubmit="location.href='_derived/nortbots.htm';returnfalse;" element inside the <form>container and remove it. After you have made the necessary change, save the page and thenrepublish it to your site.Q: Is there anything I can do to troubleshootproblematic pages that contain special FrontPage components or forms?A: Absolutely, If you would like to try and troubleshoot the problemyourself, the best way is to log directly into your site at 'http://www.yourdomain.com/'with the 'FrontPage Explorer' and verify that none of the problematic pages were lastmodified by 'unknown'. The 'unknown' user results from the file being uploaded by somemethod other than the 'FrontPage Explorer' and is an indication that the specialtranslation process never happened. In some cases, you might be able to remedy simplerproblems either by recalculating the webs hyperlink index database from the'Tools/Recalculate Hyperlinks' command, or by opening up the page in the FrontPage Editorby double clicking on the page and then just resaving it. If you find that the abovemethods don't help, you should just try completely re-uploading the web containing theproblematic page via the standard 'FrontPage Explorer' program.Q: I am having a problem with FrontPage created forms,and the error message seems to indicate that a file is missing?A: This is simply a result of not uploading the site through the'FrontPage Explorer's Publish Function'. A good example of this is can be seen bysubmitting a form, that results in an error page which contains either 'shtml.dll','author.dll', or 'admin.dll' in either the URL, in the error message, or both. On Windowsbased systems the FrontPage Extension executables end in '.dll', but under Unix, they endin '.exe'. Usually, when a site is published via the FrontPage Explorer, specialtranslations take place to convert filenames, upload specialized files, etc. which iscrucial for FrontPage related components to work.Q: Is there anything I can do to troubleshoot problemswith FrontPage components or forms?A: Absolutely, If you would like to try and troubleshoot the problemyourself, the best way is to log directly into your site at 'http://www.yourdomain.com/'with the 'FrontPage Explorer' and verify that none of the problematic pages were lastmodified by 'nobody'. The 'nobody' user results from the file being uploaded by somemethod other than the 'FrontPage Explorer' and is an indication that the specialtranslation process never happened. In some cases, you might be able to remedy the problemsimply by opening up the page in the FrontPage Editor by double clicking on the page andthen just resaving it. But in most cases you will just have to completely re-upload thepage via the standard 'FrontPage Explorer' program. Q: I am trying to use the SSI Counter from http://www.best.com/faq/faq0015.html on mypage, but it doesn't appear to be working?A: The SSI counter does not work because it is actually a feature builtinto our proprietary web server, and is not part of the standard SSI library for NCSA based web servers.Since the FrontPage machine is running on Apache, which is closely based on NCSA, thisparticular SSI will not work. In order to place a counter on your web page, it isrecommended to use either the built in Counter WebBot from FrontPage 98, or obtain a thirdparty counter package such as the "CoryCounter", or "WebCounter".Q: I am trying to password protect a directory like http://www.best.com/faq/faq0031.htmldescribes, but it doesn't appear to working?A: This particular FAQ only describes the process of implementingthis feature on our own proprietary web server. Since the FrontPage server is running anApache based web server, the process is slightly different. A good document describing howto implement this feature on Apache web servers can be found at http://www.apacheweek.com/features/userauth.Q: Whatabout questions regarding how to set up Bot components, or other forms-related questions?CGI support?A: CGI's that work in a UNIX environment will work on the FrontPageserver. If your CGI doesn't work, please see the FAQ entitled "Top 14 Reasons Why your CGI Script Isn'tWorking page". BEST Technical Support does not support CGI scripting, and canonly point you back to the FAQ page. As for Bot components, the BEST FrontPage server is100% compatible with the FrontPage 98 server extensions for Unix Apache based platforms.All other questions regarding FrontPage components should be directed to Microsoft'stechnical support.Q: What are all the _vti_* folders/directories and files in mypublic_html directory??A: These files are actually part of the FrontPage98 ServerExtensions for your account. These are required to be there in order for FrontPage towork. If for some reason any of these files/directories are deleted or corrupted, you mustemail the FrontPage Administrator at fpadmin@best.netto reinstall the server extensions for your account.*NOTE: Do Not Delete Any Of The Files Or Directories ListedBelow From Your 'public_html' Directory!!! Directory: Files: / .htaccess , _vti_inf.html , postinfo.html /_private .htaccess /_vti_bin .htaccess , fpcount.exe , shtml.exe /_vti_bin/_vti_adm .htaccess , admin.exe /_vti_bin/_vti_aut .htaccess , author.exe /_vti_cnf .htaccess , postinfo.html /_vti_log .htaccess /_vti_pvt .htaccess , access.cnf , botinfs.cnf , bots.cnf , deptodoc.btr , doctodep.btr , frontpg.lck , linkinfo.cnf , service.cnf , service.grp , service.lck , service.pwd , services.cnf , structure.cnf , svcacl.cnf , writeto.cnf /_vti_txt .htaccess /cgi-bin .htaccess /images Publishing With The FrontPage ExplorerPlease start your internet connection before performing the followingsteps. If you experience any problems publishing, write email to support@best.com for further assistance. Entire Site Publishing 1. Open the FrontPage Explorer program 2. Single click on the 'File/Open FrontPage Web' pull down menu 3. Single click on the 'More Webs' button in the box that popped up previously 4. Type in "localhost" in the 'Select a Web server or disk location' field 5. Single click on the 'List Webs' button 6. In the 'FrontPage Webs Found at location' box, double click on the '<Root Web>' entry 7. Type in your normal username and password when and if prompted 8. Single click on the 'File/Publish FrontPage Web' pull down menu 9. Type in "http://www.yourdomain.com/" where 'yourdomain' is your actual domain name in the 'Destination Web Server or File Location' field and single click on the 'OK' button 10. Uncheck the box next to 'Publish Changed Pages', and check the box next to 'Include Child Webs' and then single click on the 'OK' button 11. Type in your normal username and password when prompted 12. You should see the progress reported as the percentage done in the bottom right hand corner of the FrontPage Explorer program 13. Once complete, your entire site should be successfully published to your account on the FrontPage server General Everyday Publishing 1. Open the FrontPage Explorer program 2. Single click on the 'File/Open FrontPage Web' pull down menu 3. Single click on the 'More Webs' button in the box that popped up previously 4. Type in "localhost" in the 'Select a Web server or disk location' field 5. Single click on the 'List Webs' button 6. In the 'FrontPage Webs Found at location' box, double click on the FrontPage web that you wish to publish 7. Type in your normal username and password when and if prompted 8. Single click on the 'File/Publish FrontPage Web' pull down menu 9. For publishing directly to the '<Root Web', type in "http://www.yourdomain.com" where 'yourdomain' is your actual domain name in the 'Destination Web Server or File Location' field. This will make the published pages browsable at 'http://www.yourdomain.com/pagename.htm'. 10. For publishing to a named subweb, type in "http://www.yourdomain.com/subwebname/" where 'yourdomain' is your actual domain name, and "subwebname" is the name of the desired subweb in the 'Destination Web Server or File Location' field. This will make the pages browsable at 'http://www.yourdomain.com/subwebname/pagename.htm'. 11. Single click on the 'OK' button 12. Make sure that both checkboxes next to 'Publish Changed Pages', and 'Include Child Webs are unchecked and then single click on the 'OK' button 13. Type in your normal username and password when prompted 14. You should see the progress reported as the percentage done in the bottom right hand corner of the FrontPage Explorer program 15. Once complete, the FrontPage web that was selected should be successfully published to your account on the FrontPage server Publishing With The Web Publishing WizardThere is no information regarding the process of publishing your sitewith the 'Web Publishing Wizard' at this time. Please contact Microsoft for furtherinformation regarding the 'Web Publishing Wizard'. Please be advised that if you decide topublish a FrontPage authored site with any program other than the 'FrontPage Explorer'that FrontPage related components within the site including forms will not functionproperly.Publishing With Common FTP ClientsTo publish your Web using FTP, you should read the BEST FAQ 'Configuring FTP Programs'. There is alsoan 'Easy File Uploader' that werecommend to our Netscape users. Please be advised that if you decide to publish aFrontPage authored site with any program other than the 'FrontPage Explorer' thatFrontPage related components within the site including forms will not function properly.Email Specific Changes In Eudora Light/Pro, you will change your POP account setting to read: login@fpage?.ba.best.com where 'login' is your actual login name, and '?' reflects the exact machine number you are on (i.e. ? = 2 for 'fpage2.ba.best.com', and ? = 3 for 'fpage3.ba.best.com). The login name for your BEST account is located on your account information form. More information on how to set up Eudora is located at http://support.best.com/email/eudora/eudora.html. In Netscape Navigator/Communicator you will have to change your incoming, or POP3, setting to: fpage?.ba.best.com where '?' reflects the exact machine number you are on (i.e. ? = 2 for 'fpage2.ba.best.com', and ? = 3 for 'fpage3.ba.best.com). More information on how to set up Netscape Navigator for mail is located at this http://support.best.com/netscape/netscape.html. On all other mail programs, you will have to change your incoming mail server to fpage?.ba.best.com where '?' reflects the exact machine number you are on (i.e. ? = 2 for 'fpage2.ba.best.com', and ? = 3 for 'fpage3.ba.best.com). You should read over the user documentation supplied for the mail program to find out where this is located.Miscellaneous Changes You will need to use fpage?.ba.best.com where '?' reflects the exact machine number you are on (i.e. ? = 2 for 'fpage2.ba.best.com', and ? = 3 for 'fpage3.ba.best.com) as the remote host when telneting to your shell account. You will need to change your FTP client's 'host' setting to fpage?.ba.best.com where '?' reflects the exact machine number you are on (i.e. ? = 2 for 'fpage2.ba.best.com', and ? = 3 for 'fpage3.ba.best.com) to ftp to your account. (c) Copyright 1996-98 BestInternet CommunicationsBest Internet Communications does not assume responsibility for the validity of theinformation contained within this document. While we try to keep all information we makeavailable current, because of the nature of the Internet, sites change and informationbecomes old rapidly.webadmin@best.com O'Mara and Associates offers consulting, Strategic LeadershipDevelopment™, Diversity, Team Building, Facililtation via customizedtrainings, seminars, coaching, Facilitator's Kits , workbooks andvideos |
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