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Retail Industry Careers, Management & Researchvar ziRfw=0;function zIpSS(u){zpu(0,u,280,375,"ssWin")}function zIlb(l,t,f){var u=new Array([["1/XJ/W9","1/XJ/WP"],["1/XK/WB","1/XK/WQ"],["18/15m","1/XL/WR"]],[["18/15o","18/1Pp"]],[["1/XJ/WA","1/XJ/WP"],["1/XK/WC","1/XK/WQ"],["18/15m","1/XL/WR"],["18/15o","18/1Pp"]]);var p=l.parentNode.parentNode.parentNode.parentNode.id=="oC"?0:1;var clk;if(arguments.length==3){if(t==1){f=0}if(t==2&&!zIos(l.href)){f=3}clk=u[t][f][p]}else{var c=l.parentNode.parentNode.className;var t=c=="obE"?0:(c=="obS"?1:(c=="obO"?2:-1));var f=t==0?2:(t==1?0:(t==2&&zIos(l.href)?2:(t==2&&!zIos(l.href)?3:-1)));clk=u[t][f][p]}if(!clk)clk="18/15p";zT(l,clk)}function zIos(u){var r=(u.indexOf("&zu=")>0&&(u.substr(u.indexOf("&zu=")).indexOf("about.com")>0)||u.indexOf("http://")0)?false:true;return r}zOBT=" Ads"
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z930=zpreC(930,48);if(thin){z930=0};z160=zpreC(160,600);z336=zpreC(336,280);z728=zpreC(728,90);z155=zpreC(336,155);zItw=160;if(thin)gEI('abw').className='thin';Search Retail Industryvar h2=document.getElementsByTagName("h2")[0];if(h2.getElementsByTagName("a")[0].firstChild.nodeValue.length>28)h2.className="long";HomeBusiness & FinanceRetail Industryif(z930==0 && z728>0){adunit('','',uy,ch,gs,728,90,'1','lb',1)} Emailw(x2+zWl+'?p=1" zT="18/1[N" rel="nofollow">Print')Retail Industry if(z930>0){adunit('','',uy,ch,gs,930,48,'1','s',1)}Must ReadsSix Job Search TipsHow to Profit in a Sluggish Economy4 Barriers in Every Retail Operation Retail Industry Overview & FactsWorld's Largest Retailers  Barbara FarfanRetail Industry Guide Sign up for my NewsletterMy Bio My BlogMy Forum Browse TopicRetail Jobs & CareersEmployee Management ToolsHire the BestRetail TrendsettersFamous RetailersBest PracticesOperations SolutionsStatistics & ResearchConsultants & SuppliersGlobal InnovationsTrade AssociationsMerchandising StrategiesUS Retail HistoryGlossary of TermsRetail and Politics Are Mixing Chains and CEOs Openly Support Obama and McCainMajor retail chains and CEOs are voting in the 2008 presidential election with their Obama and McCain campaign contributions. Read moreHot Retail Leadership TopicsFinding and Keeping Employees with Ownership Eliminate Operational Challenges and BarriersLeading Profitability in a Struggling Economyzob();Career Path to Retail CEO - Follow the Famous LeadersThe work histories of contemporary CEOs reveal that many different routes can lead to the retail boardroom. You may be able to follow the career paths of famous retail leaders who have achieved rock star status. Read moreRetail Industry JobsBecome a Personal ShopperStart a Retail Career as a StockerWork in Competitive IntelligenceBarbara's Retail Industry BlogAdd to: iGoogleMy Yahoo!RSSBad Weather Means Good RetailingSaturday October 11, 2008Nobody's holding out much hope for the recovery of the stock market any time soon. The holiday shopping season is looking bleak. There's no telling how the election is going to turn out, much less what effect the change in administration will have. It seems the best the retail industry can hope for in the final months of 2008 is a bad winter.
Cold weather is sweater weather, coat weather, blanket weather, hot beverage weather, and space heater weather. In fact, the U.S. Commerce Department estmates that as much as 33% of the U.S. gross domestic product is weather-driven, weather-related, and weather-sensitive. Suddenly global warming induced weather extremes don't seem like such a bad thing, from a retail perspective.
For every degree the temperature drops in October, retailers can expect same store sales to increase by about 17 basis points. That's according to Storm Exchange, Inc., a company that specializes in correlating weather conditions to business and finance. The theory certainly played out when I worked at Walt Disney World. Their record-breaking retail sales days didn't occur on the record-breaking attendance days. Rather, the best retail sales
days occurred on the days when the temperature dropped. The more dramatic and the more sudden the cold weather change, the higher the sales of long-sleeved critter wear.
Weather-related profiteering is not a new or radical concept. Salt on icy roads drives car wash sales. Umbrella displays move to the front door on rainy days. Home Depots in the southeast thrive during hurricane season.
Retailers have always capitalized on the discomfort caused by Mother Nature. They just don't always openly hope for it. So, according to Storm Exchange, there is a 90% chance that sales will rise in the northeast and midwest this fall. Retailers in other parts of the U.S. won't be so lucky. They'll be hoping for some other kind of natural disaster. Comments (0)PermalinkAirport Retail FlybysThursday October 9, 2008The good news is that you didn’t have any trouble finding a parking spot at the mall this week. Retail intelligence company Shopper Trak has noted that with every major U.S. financial crisis this past month, mall traffic has dropped off a little bit more. I guess bank implosions, market plunges, and bailout bailouts aren’t really the kind of mood makers that motivate you to go out and buy a new purse.
While malls may be echoing the sounds of silence, I noticed that there was no lack of foot traffic in our U.S. airports this week. There seems to be a healthy number of travelers walking past a healthy number of stores filled with a healthy amount of merchandise. I wondered if there was also a healthy number of transactions taking place, or if, like their mall counterparts, airport retailers were swinging cats and hitting nothing in particular.
After some quickie mystery shops I am glad to report that gum is still being chewed, ball caps are still being worn, and fisherman footwear is still in style. I was informed by the man who was purchasing the shoes that fishing style never goes out of style, an opinion that was not, apparently, shared by the disapproving woman standing next to him. The point is, people were both shopping and purchasing, and the retail economy is not at a complete standstill.
In fact, AviationRecord.com reports that in all the ways that traditional malls are suffering, airport mini-malls are thriving. According to UK based Verdict Research, airport retailing will grow globally by 11% in 2008, a growth that will be second only to e-commerce. Now knowing the facts and figures, I am stunned by the airport retailing practices I observed. More accurately I am stunned by the retailing practices I didn’t observe.
It seems to me that if you are lucky enough to be positioned in a place where shoppers are still shopping, you would see that vein of gold and mine it with every tool known to retailing. Yet, overall, what I observed was apathetic, counter-hugging cash register attendants who were making change and watching for shoplifters. A notable majority of the airport retail employees I observed spoke when they were spoken to, proactively offered nothing, and contributed not at all to the store’s shopping experience. Do airport retailers know that there is a shopping experience? From their merchandising efforts I have to conclude that somebody does.
For example, when you walk through the Spirit of the Red Horse store or the Metropolitan Museum of Art shop in Houston’s Intercontinental Airport, the layout, the inventory, and the visual displays are all very engaging. Yet, I walked through both stores looking, touching, and merchandise handling without being engaged once by any of the four employees I saw. At the Metropolitan Museum shop, I didn’t learn what made the earrings I held up to my ears worth $150, or why the tie I picked up was so special that I would want to pay $75 for it. I did learn, however, why the SKUs weren’t triggering the reorder system, and why the blankety-blank home office people wouldn’t let the cashiers use any of the workarounds. That discussion was apparently more important than any conversation that involved me.
Missing opportunities in a good retail economy is a passive act of negligence. Missing opportunities in today’s economy is a willful crime of abandonment. If you can’t do any better than show up and open your doors, then please turn over your keys to someone who cares now. That’s what you’ll be doing eventually.
Comments (0)Permalink See More Blog EntrieszSB(2,5);Free Retail Industry Newsletter!Sign Upif(z336>0){w(''+ap[0]+at[4]+as[0]);adunit('','','about.com',ch,gs,336,280,'1','bb',3);w('')}if(z155>0){w(''+ap[0]+at[4]+as[0]);adunit('','','about.com',ch,gs,336,155,'1','ps',4);w('')} Discuss Recent Blog Posts Bad Weather Means Good Retailing Airport Retail Flybys About Continental, Thrifty, Customers, Lemons and Friends Community Forum New posts to the Retail Industry forums:Free Job Posting Website!Working Capital For RetailersLoans for Retailers if(zp[7].d){Dsp(zp[7],'ip')}if(zp[4].d){Dsp(zp[4],'ip')}if(zp[11].d){Dsp(zp[11],'ip')}zSB(3,3)Explore Retail IndustryMust ReadsSix Job Search TipsHow to Profit in a Sluggish Economy4 Barriers in Every Retail Operation Retail Industry Overview & FactsWorld's Largest RetailersMost Popularfacts and overviewRetailers By CountryPhysical Challenges SolutionsUnique Selling PropositionCareer Path to Retail CEOSearchBy CategoryRetail Jobs & CareersEmployee Management ToolsHire the BestRetail TrendsettersFamous RetailersBest PracticesOperations SolutionsStatistics & ResearchConsultants & SuppliersGlobal InnovationsTrade AssociationsMerchandising StrategiesUS Retail HistoryGlossary of TermssplitList(gEI('bc2').getElementsByTagName('ul')[0]); More from About.com Work Hard, Travel EasyThe best tips for business travelers. Dog CareGet tips on training and caring for dogs of all ages. 48 Hours in VegasPlan a hot weekend in Sin City. Hotel AdviceThe must-stay hotels worldwide. Browse All About.comprepareTools();zCi();validateForms();Retail Industryvar h2=document.getElementsByTagName("h2")[0];if(h2.getElementsByTagName("a")[0].firstChild.nodeValue.length>28)h2.className="long";HomeBusiness & FinanceRetail IndustryMost PopularLatest ArticlesAdd to: iGoogleMy Yahoo!RSSAdvertising InfoNews & EventsWork at AboutSiteMapAll TopicsReprintsHelpUser AgreementEthics PolicyPatent Info.Privacy PolicyOur StoryBe a Guide©2008 About.com, a part of The New York Times Company.All rights reserved.![]() var tcdacmd="dt;da"; |
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