| West_Monroe_Partners_LLC Business and technology consulting firm. |
| Windsail_Technologies_LLC Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation. |
| Zerotouch Provider of web based customer service solutions. |
| About_Construction_Industry Building and construction articles, news, and reference materials. Includes discussion forum and newsletter. |
| BCIasia Construction market information Asia including project leads, building contracts, economic trends and construction reports. |
| Building Offers news and information for Canada's building industry, updated on bi-monthly basis. |
| Building_News Monthly newspaper for the British building industry. |
| Building_Team_News Online monthly news and information for the construction industry. |
| CBS_Forum Online journal which carry stories and documentation of construction projects and research. |
| Construction_Project_Reports Offers to get your product specified based on the latest news of upcoming construction projects. |
| Construction_Technology_Today Original and linked content of interest to the design and construction industry. |
| Topix_net__Construction News about the construction industry, collected from various sources on the web. [RSS] |
| The_Actors\'_Fund Help for people in the Entertainment industry when a personal or family crisis threatens their well-being. |
| American_Society_of_Cinematographers An interactive and in-depth site exploring cinematography and filmmaking, and home to the online version of American Cinematographer magazine. |
| Art_Dealers_Association_of_America Non-profit membership organization of the United States' leading galleries in the fine arts. |
| Art_Glass_Association A not for profit organization promoting the art glass supplies and products industry globally. |
| ArtBarter_Commercial_Art_Services Commercial art service to industry and private commissioners set up by disabled artists. Social enterprise offers support and networking for artists with epilepsy. |
| Association_of_Lighting_Designers Represents lighting designers in all fields in the United Kingdom and the rest of the world. |
| Canyon_Cinema Organization of filmmakers, which supports, promotes, distributes and preserves independent cinematic works of art. |
| Carriage_Operators_of_North_America Organization for commercial horse-drawn carriage operations within the United States. |
| Cepelia_-_Polish_Art_And_Handicraft_Foundation Protects and develops Polish art, handicrafts, and ethnography. Includes profile, details of their organization, cooperatives, the National Artistic and Ethnographic Commission, art galleries and folk |
| Colorado_Film_and_Video_Association A professional association serving the production community, individuals, and students throughout Colorado. Includes resources, links to member associations, news, and calendar of events. |
| Entertainment_Services_and_Technology_Association__(ESTA_) Non-profit trade association representing the North American entertainment technology industry. |
| European_Coordination_of_Film_Festivals__,_Working_Group_Women_and_Film_in_Europe Information on Women's Film Associations, Film Festivals and other websites involving women and film in Europe. |
| Fine_Art_Dealers_Association A non-profit membership organization of established art dealers across the United States. Its members are dedicated to promoting and maintaining professionalism, scholarship and integrity in all bus |
| Imago_-_European_Cinematographers Federation of European Cinematographers association helping cinematographers uphold the highest of standards. |
| International_Association_for_the_Leisure_and__Entertainment_Industry Works to help its members be more successful in their businesses with education, products, and networking possibilities. |
| International_Association_of_Fairs_and_Expositions IAFE provides services to fairs and expositions around the world. Lists upcoming events with a search feature by month, members, and resources. Includes members-only features. |
| International_Entertainment_Buyers_Association_(IEBA) A non-profit organization dedicated to improving the entertainment buying power of its members. |
| International_Laser_Display_Association Site features a guide to the use of laser displays and technology in art, education and entertainment. |
| International_Society_for_the_Performing_Arts A not-for-profit organization of over 600 members with professional involvement in the performing arts. Includes resources, member directory, news, and events worldwide. |
| The_Motion_Picture_Editors_Guild_Home_Page An entertainment labor union representing picture, sound, music, assistant, animation, technical directors, librarian and apprentice motion picture editors. |
| Music-Rights_com The cyber community for professionals who license existing music, composers who create and license original music, and the producers who use their services. |
| Production_Services_Association_(PSA) Association of personnel and companies working in the production, design, touring, technical and support services in the live entertainment industry. |
| Professional_Lighting_And_Sound_Association_(PLASA_) Lighting and sound trade association for the entertainment industry. |
| Professional_Picture_Framers_Association International trade association representing the art and framing industry. |
| Society_of_Broadcast_Engineers Offers a range of services to members including technology updates, idea exchanges, training, examinations, and certification. Includes membership and contact details, technical papers, and events . |
| The_Society_of_Operating_Cameramen_(SOC) The principal purpose of the S.O.C. is to recognize and nurture excellence in the field of camera operation and, secondarily, in the allied camera crafts, and to encourage development of both technolo |
| Society_of_Television_Lighting_Directors Information about television lighting, lighting directors and lighting equipment. |
| The_Stained_Glass_Artists_Group A fellowship of glass artists working to promote the industry. |
CRM Software
Products
Call Center Software Demos
Contact Us
Predictive Dialers •
IVR Solution •
Computer Telephony •
Internet Phone Software •
Phone Dialer Software •
Tech Library
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IVR Outsourcing
Phone Attendant
Voice Messaging
Automated Call Distribution
Telecommuting Software
Sales Lead Management
Voice Recording Software
Predictive Dialer
Softphone
Linux Call Center Software
CRM Application
CRM Solutions
CRM Software - Customer Relationship Management
Database Systems Corp. (DSC) has been providing call center technology and computer software solutions to businesses and organizations since 1978.
Telemation, our CRM software application, was built on the premise that providing timely information provided in a professional manner is the key to any business. But the flexibility to change is just as important in this dynamic business environment.
We developed our contact center software with this concept from the very beginning.
That is why so many call center managers, with unique and changing requirements, have chosen and continue to use Telemation software as their solution.
When you need to quickly implement a new program or change existing campaigns, Telemation is the solution of choice.
Contact DSC to learn more about our CRM solutions and Call Center services.
CRM Software with CTI and Web Integration
CRM and Computer Telephony
Telemation is CTI enabled with our call center phone system which features outbound predictive dialing and inbound call distribution (ACD) and interactive voice response (IVR). Plus our phone system supports Text To Speech capability. Telemation is also integrated with other PBX phone systems provided by Nortel, Aspect and Rockwell.
Telemation call center software supports screen pops with DNIS, Caller ID (ANI), and IVR collected information.
But that’s just the beginning. Telemation can perform virtually any phone function. And you can empower your customers with self-help call center functions from your web site. With the PACER IVR and Web enabling features, your call center can now be a 24 by 7 operation without added personnel expense.
Turnkey Contact Center Software and Phone Systems
CRM Phone Systems
DSC can provide your call center or marketing organization a complete turnkey CRM software and phone system that is both affordable and expandable.
This solution includes our award winning Telemation software and our inbound/outbound call center phone system.
The WIZARD phone system is developed using industrial PC components from Intel/Dialogic and can provide your organization with inbound and outbound features normally associated with large PBX systems.
Telemation is fully integrated with this system and is capable of performing all forms of outbound calling including Predictive Dialing. Likewise, inbound campaigns can be developed that support call distribution to agent groups as well as stand alone IVR interactive voice response programs.
To obtain additional information about this integrated solution, click on the "CRM Phone Systems" button.
Remote Agents
A significant benefit of today's telecommunication advancements is the ability for your employees to work from home. Database Systems Corp. has developed a family of telecom products that promote this capability.
Telemation, combined with our PACER call center phone system, fully supports remote agents. Now your customer care workforce can be significantly expanded with the addition of work at home employees. The economic savings and environmental advantages are significant.
To obtain additional information about our remote agent capability, you may view our Remote Agent page.
Demonstrations
Database Systems Corp. has prepared a full length presentation of its products that you can easily download and view. Included in this presentation are four different demonstrations of CRM campaigns. This presentation includes Telemation's robust features as well as how Telemation operates in a telephony environment. Also included is a presentation on remote agents and Telemation web capabilities. Simply click on the image to your left to start the download process and view our Telemation demonstration.
Power, Flexibility and Control
Each call center is unique and today’s Customer Relationship Management software must address this.
Telemation has the power and flexibility to manage virtually any call center operation, no matter how large or small. With our toolkit approach to call center solutions, Database empowers you with the ability to create and manage any number of marketing and sales campaigns. With Telemation call center software, you are never locked into CRM systems that cannot grow with your changing needs. You are not restricted by your technology provider because we give YOU the ability to customize and tailor your call center. Just ask our customers.
One Stop Call Center
Database Systems Corp. is a unique provider of call center solutions. We can provide virtually all of the technology required to automate your call center. DSC is your one stop provider, starting with database and development tools, a CRM application including telephony and web integration, and finally a complete call center phone system. Others may promote their integration with these components, but we can provide you with one seamless and fully supported solution.
Affordable Alternative
If you require flexible and powerful CRM solution, yet cannot afford the high cost of most enterprise contact management software, we are your affordable alternative. DSC has implemented the same product that benefits Verizon at call centers with as few as 8 agents. We can tailor our solutions that will meet your budget, not break it.
Product Information
Contact DSC to learn more about our call center phone systems and software.
Copyright © 1998 - 2008 Database Systems Corp. All rights reserved.
Last modified: August, 2008.
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