| MM_Group_Ltd_ Provides call center and customer data services in the UK. Also provides printing, response management, e-commerce, and database management services. |
| Naylor_Data_Services Naylor Data Services specialize in GoldMine Software Installation, Customization, Consulting, Training, and Support Solutions. |
| Noonmark Web based customer information system for small and medium sized businesses. |
| Paladin_Consulting_Group Customer management and customer interaction management consulting. |
| Power_Marketing Lead generation service specializing in pre-screened phone leads for any business on or offline. |
| ProspectSoft Provides CRM solutions combined with mobile computing. Products feature integration with Pegasus, Sage, Exchequer, Access, popular accounting software and manufacturing systems. |
| Quicksilva_Interactive_Solutions Provides CRM, eCRM, content management and database integration solutions and consultancy. |
| Rankin_Technology_Solutions Rankin Technology Solutions provides consulting and CRM solutions for small businesses in south Georgia and north Florida |
| Real_Assistant Live help and sales chat software powered by ASP script. |
| Ridge_Group_LLC Internet and CRM consulting group. |
| Salespage_Limited Developers of web-based CRM solutions. |
| Salestrac Marketing and sales automation software. |
| SemaTree Enterprise class CRM software designed and implemented for the scalable J2EE application server environment. ECS is a CRM application framework and product consisting of EJB business components and We |
| Senior_Consultant_CRM CRM Consultant |
| SiliconLink Enterprise level CRM for small business with customizable industry-specific solutions. |
| SmoothStart_CRM Online CRM Customer Relationship Management Solutions including Sales Force Automation (SFA) applications, contact management, marketing automation and customer support. |
| SplashDot Customized customer engagement solutions for Web sites. |
| SpringDove eCRM technologies, E-business consulting, web designing, hosting, content development and IT application development |
| SupportClient Manage customer support with SupportClient. Streamline all of your support efforts into one easy to manage, professional avenue. |
| TBN_-_The_Business_Network Provides on-demand web services for the IT distribution industry. |
| Telemation CRM software system including complete telephony features and application development toolkit. |
| U&D_Square Provides 24x7 technical and customer support for web hosting companies, ISP's, Data Centers & other businessess. |
| Unisys_Financial_Solutions Provides CRM and unified information services for financial institutions. |
| United_Customer_Management_Solutions Lifecycle eCRM for telecommunications, utilities and financial industries. |
| Vertical_Marketing_Inc_ Software consulting firm specializing in the implementation and support of CRM systems. |
| 360_Visibility Microsoft Business Solutions partner provides a solid foundation of tool sets for Financials, Distribution, Supply Chain, Manufacturing, Customer Relationship Management and Human Resources. |
| Vojus CRM consultants who provide a range of CRM products and implementation services. |
| West_Monroe_Partners_LLC Business and technology consulting firm. |
| Windsail_Technologies_LLC Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation. |
| Zerotouch Provider of web based customer service solutions. |
| About_Construction_Industry Building and construction articles, news, and reference materials. Includes discussion forum and newsletter. |
| BCIasia Construction market information Asia including project leads, building contracts, economic trends and construction reports. |
| Building Offers news and information for Canada's building industry, updated on bi-monthly basis. |
| Building_News Monthly newspaper for the British building industry. |
| Building_Team_News Online monthly news and information for the construction industry. |
| CBS_Forum Online journal which carry stories and documentation of construction projects and research. |
| Construction_Project_Reports Offers to get your product specified based on the latest news of upcoming construction projects. |
| Construction_Technology_Today Original and linked content of interest to the design and construction industry. |
| Topix_net__Construction News about the construction industry, collected from various sources on the web. [RSS] |
| The_Actors\'_Fund Help for people in the Entertainment industry when a personal or family crisis threatens their well-being. |
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The integrated Contact Center solution
Livecare Contact is a Contact Manager integrated solution offering combined Inbound and Outbound Call Center solutions that by using an Asterisk™ switchboard can be digitally connected to any existing switchboard or can be complemented by a conventional company telephone extension configuration.» discover Livecare Contact
The remote assistance solution
Livecare Support is a Contact Manager integrated solution offering Remote Assistance, Demos and Remote Access to PC combined solutions. By using our trouble ticketing application, it can be connected to ERP and management systems and measure and add value to customer support activities.» discover Livecare Support
Contact Manager, the integrated CRM system
Contact Manager is a key feature of the Livecare suite and can be used with any Internet connection via a Web browser. It allows complete management of customer master files and customer relations using a trouble-ticketing based operating logic.» discover Contact Manager
Can also be activated in ASP mode
Livecare Contact is intended to be used by SMEs in various markets such as Industry, Health, Tourism, Social Welfare, Utilities, Transport, Insurance with activation of the service also in ASP mode.
Can be used for different services
Livecare Support is targeted at the technical departments of software houses (Control), sales departments of companies (Demo) and professionals including accountants, doctors, lawyers, etc. (View).
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Case histories
Cassa Rurale di Levico Terme
“Livecare Contact, integrated with Contact Manager, allowed us to organise our telephone traffic in the best possible way and combine commercial activities that put the customer at the center of attention, at all levels of our bank”
Dr. Massimo Tarter
Manager of C.R. Levico Terme
ItalSoft
“Having cut down assistance session times by 50% thanks to Livecare Support was fundamental for us considering that Italsoft handles approximately 22,000 calls a year”
Dr. Andrea Brigo
Administrator of Italsoft
ESA Software
“Livecare Support is not simply a well-packaged product but also a complete solution for the Contact Center applicable to small and large businesses alike”
Dr. Cristiano Orsini
Head of Customer Services at ESA Software
APT Livigno
“We were interested in Livecare and Click to Talk because we are increasingly receptive to changes in the methods of communication with our clientele, especially from abroad”
Dr. Giuseppe Bormolini
Head APT services
Ales
“With Livecare Contact we have achieved a 20% saving on normal running costs of telephone survey activities and improved efficiency while saving on costs”
Dr. Tommaso Pronunzio
Managing Director Ales Market Research
Primaindustrie
“With Livecare Contact, we offer multi-channel assistance and shared ticket management; today, more than 30% of problems are solved over the phone also with remote assistance”
Ing. Fulvio Nicoli
ICT Manager of Prima Industrie
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