| eCentric_Media An independent multi-channel CRM systems integration consultancy with expertise in Chordiant, Ab-Initio and e-business-CTI application software solutions. |
| eGain_Communications_Corporation Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interac |
| E-Interchange E-Interchange provides CRM solutions by establishing and managing electronic conversations through traditional email, email campaigns and web forms. |
| Encore_Interactive_Solutions Offers traditional telephone and web-based CRM solutions. |
| enVesage CRM and Information Technology firm specializing in providing a variety of CRM solutions including database management and campaign management. |
| Epsillon_Client_Solutions Features company profile, description of CRM services and software. |
| Evolution_Systems_Ltd_ Integrated CRM software solution with Windows, web based and wireless interfaces. |
| Fraser_Williams Customer response software for tracking complaints and for surveys. |
| GoldCRM,_Inc_ Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with |
| Ideal_Host Provides e-commerce and CRM software. |
| InfoScience Specializing in the business of bespoke and application development especially in the area of service support management and customer relationship management (CRM). |
| Infotivity_-_CRM_Software_Guide CRM software selection guide. |
| Innotrac_Corporation Provides customized, technology-based support services. (Nasdaq: INOC). |
| ITApps_Limited ITApps Ltd is a full-service CRM provider that helps organizations develop and deploy one-stop, end-to-end mission-critical solutions. ITApps Limited provides CRM and contact center solutions across t |
| Kana_Communications E-Business infrastructure solution for online customer interaction. Scaleable solution to manage high volumes of e-mail and Web-based customer communications. |
| Khaos_Control A complete and customisable CRM system that links into eCommerce solutions |
| Knowledge_enabled_eCRM_Solutions CMD delivers knowledge enabled solutions for CRM Channel Management. |
| LBT_Services Provides CRM solutions designed maximize the effectiveness of the various business systems within an organization. Features company profile, contact details, description of services and products. |
| Lead_Command Provides customer relationship management software designed to maximize revenue and return on investment generated from marketing campaigns. |
| Leads4web Provides a customizable, multilingual, web-based CRM solution. |
| Livecare Call center, help center and remote support software. |
| Livehelper_com A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP. |
| MainstayCRM An international contact center that provides blended inbound and outbound telecalling facilities coupled with BPO services such as email management and back office tasks. |
| Marc_X CRM consultants who provide Goldmine, Heat and NetSuite solutions. |
| Mareeba Independent CRM consultants provide advice to companies on how to maximise the returns from their existing CRM installations. |
| Marketpoint Global database marketing. |
| Microsoft_and_Oracle_Customer_Information_Center Features product description, blogs, customer list, and news. |
| MM_Group_Ltd_ Provides call center and customer data services in the UK. Also provides printing, response management, e-commerce, and database management services. |
| Naylor_Data_Services Naylor Data Services specialize in GoldMine Software Installation, Customization, Consulting, Training, and Support Solutions. |
| Noonmark Web based customer information system for small and medium sized businesses. |
| Paladin_Consulting_Group Customer management and customer interaction management consulting. |
| Power_Marketing Lead generation service specializing in pre-screened phone leads for any business on or offline. |
| ProspectSoft Provides CRM solutions combined with mobile computing. Products feature integration with Pegasus, Sage, Exchequer, Access, popular accounting software and manufacturing systems. |
| Quicksilva_Interactive_Solutions Provides CRM, eCRM, content management and database integration solutions and consultancy. |
| Rankin_Technology_Solutions Rankin Technology Solutions provides consulting and CRM solutions for small businesses in south Georgia and north Florida |
| Real_Assistant Live help and sales chat software powered by ASP script. |
| Ridge_Group_LLC Internet and CRM consulting group. |
| Salespage_Limited Developers of web-based CRM solutions. |
| Salestrac Marketing and sales automation software. |
| SemaTree Enterprise class CRM software designed and implemented for the scalable J2EE application server environment. ECS is a CRM application framework and product consisting of EJB business components and We |
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October 14, 2008 06:56:46 AM PDT
CRM Buyer > Top Stories
Pay Your Electric Bill Online and Plant a Tree 
Tuesday - October 14, 2008 For public utilities, the world seems to be taking on a green hue. Their customers are the beneficiaries of an effort to preserve resources -- and save a bit of cash in the process -- as they move toward electronic bill payment, have their lights dimmed automatically, and place orders online. For example, Richmond, Va.-based Dominion Virginia Power has launched an initiative that encourages customers to participate in the company's electronic billing and payment plan by benefiting a community effort to educate children, plant trees and improve the environment. [More...] 
The 5 Things Your ERP Sales Rep Doesn't Want You to Know 
Monday - October 13, 2008 Enterprise Resource Planning systems have become the core platform for both internal and cross-company business processes. By integrating business functions, data and interfaces, they can bring many benefits, process efficiencies, improve customer service and -- if coupled with the right business strategy -- amplify business advantage. [More...] 
Sunday - October 12, 2008 Even before the U.S. economic outlook darkened as the gravity of the financial crisis came into focus, companies started to get more aggressive in their attempts to hold onto old customers and attract new ones. With the uncertainty around the credit seize-up, consumers may be digging in for a long hibernation. [More...] 
Sunday - October 12, 2008 The retail marketplace has become intensely competitive, as retailers increasingly compete across traditional segment boundaries, brands expand their direct-to-consumer channels, and consumers exercise their growing power to seek out the best value for their dollar. [More...] 
Saturday - October 11, 2008 Welcome to the Problem Solver's column on how to circumvent automated phone systems. To read the rest of this column, press "1" on your telephone's keypad, or scream "CONTINUE" into the receiver. Para continuar en Espanol, oprima el numero "2" ahora. I'm sorry, I did not understand your selection. Let's try again. If you would like to speak to a What's Your Problem? representative in India, push zero. Goodbye. [More...] 
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