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By developing a clear and intimate understanding of our clients’ strategic goals, PRC creates ways to make the contact center a driver of these objectives. We identify areas of opportunity to move leads into clients, new customers into high value customers, and loyal customers into more profitable ones. Each and every touch point is an opportunity to convert a simple interaction into a meaningful experience for the customer, and ultimately our clients’ bottom line.PRC is organized into two divisions: a Customer Management division and a Sales and Marketing division. Each is focused on one common vision: Maximize our clients’ return on investment in acquiring and retaining customers while delivering an experience that builds brand value.
Latest News PRC Appoints Gregory M. Carr as Senior Vice President of Sales and Marketing Iowa Floods Prompt Tide of Generosity from PRC Team Members PRC Names Outsourcing Veteran Steven K. Richards as Chief Executive Officer PRC Completes Financial Restructuring and Emerges From Chapter 11 Court Confirms PRC Plan of Reorganization PRC to effect pre-negotiated restructuring through Chapter 11 PRC Community Care Reaches Quarter Million Dollar Mark PRC to add 400 New Jobs to their Colorado Springs center    ©PRC 2007 _uacct ="UA-331230-1";urchinTracker(); |
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