| Leadership_and_Change Collection of links maintained by the Center for Leadership and Change Management at the University of Pennsylvania's Wharton School of Business. |
| Leadership_Development,_Inc_ Offers consulting and training in leadership and organization effectiveness. Site features articles, case studies, and description of commercial offerings. |
| Measure_net Conducts performance measurement audits and provides improvement services for mid- to large-size corporations. |
| Organization_Development Offers consulting and training to small business, non-profit organizations, and religious systems. Provides a wide variety of articles and links. |
| Organizational_Learning_and_Cognition Links on the subject area, including knowledge management, environment scanning, and scenario planning. Maintained by Chun Wei Choo of the Faculty of Information Studies at the University of Toronto. |
| Outcome_Measurement_Resource_Network Resources for measuring the outcomes of health and human service programs, including indicators, glossary, and program model. |
| Ownership_Associates_Resource_Library Provides a collection of articles on employee participation and ownership. |
| Partners_Through_Change,_Inc_ Denver-based, specializes in business process improvements, ISO based standards, and project management services. |
| Practical_Strategy Focus is on organizational alignment using balanced scorecard approach. |
| Square_Wheels Organizational management tools, exercises, team building games and resources for active learning leadership. |
| Strategic_Measurement_Survey This is a brief survey on strategic measurement in organizations. You can request a copy of the findings to see an estimate of the "state of the art." |
| Training_and_Seminar_Locator Database of business training and seminar events provided in the United States. Provides brief content summaries, pricing, locations, schedules, and registration details. |
| Turnaround_Group Facilitating change, transformation and leadership development. Diversity and cross cultural specialists for large scale corporates with bottom line focus. |
| Amdocs_Ltd Customer care, billing and order management systems for telecommunications carriers and Internet services providers. |
| Ascent_Telecom Offering customer care and billing software. |
| Convergys Integrated billing and customer care services, and employee care services. |
| Hansen_Corporation Supplier of billing solutions to the world's telecommunications and utility providers. |
| IBM_Telecom_Industry_Solutions Hardware and software solutions by IBM including an integrated customer care, billing and provisioning system for telcommunications service providers. Product information, FAQ, and case studies. |
| Infozech_Software_Pvt__Ltd_ Provider of telecommunications billing and web based customer care solutions. |
| MaxBill_CRM_and_Billing Customer relationship management (CRM) and billing software supporting electronic bill presentment and payment (EBPP), customer self care and eCRM for service providers such as ISP, ASP, wireless, CLE |
| Mer_Telemanagement_Solutions_Ltd_ Develops Windows and web based call management systems for enterprise-wide voice networks. |
| Open_International Customer care, billing and provisioning software for telcommunications and utilities companies. |
| OpenCon_Communication_Systems Providing software solutions, including GR-303 and billing mediation, to the telecommunications industry. |
| Radio_Television_International Computer software for radio and television traffic, logging and billing. |
| Ryder_Systems_Ltd_ Software which presents billing information in easily understood formats, ranging from colour printed analysis reports to individual billing data over the Internet. |
| Sandy_Beaches_Software Providing billing, customer service and management software to telecommunications companies. |
| Sigma_Systems_Group End-to-end customer care & billing. OSS telecom solutions. |
| TeleCount_Telemanagement_Systems Call accounting and telemanagement systems with features such as toll fraud, traffic analysis, hospitality, data collection, and billing. Getting started guide, updates, 45 day evaluation. |
| Telution,_L_L_C_ A provider of integrated customer care, billing and order management solutions for communications providers. |
| Veramark_Technologies Provider of enterprise communications management software including network billing and cost control, Internet accounting, and telemanagement. Company and product information, case studies, industry l |
| Volubill Enables prepaid and postpaid charging for mobile and wireless data and MMS content. |
| Boyertown_Trolleys New and refurbished trolleys and electric trams. With timeless photos of trolley cars, vans, and delivery trucks of the past. |
| Cable_Car_Classics,_Inc_ Manufactures open-air and enclosed vintage-style trolley buses. Located near San Francisco, California. |
| Cable_Car_Concepts Manufactures trackless trolleys and trams for public transportation, private operators, bus, cab, and limousine companies. |
| Gadsden_Trolley_Company Operates three routes in the city of Gadsden, Alabama. Includes routes and schedule. |
| Gomaco_Trolley_Company Manufacturer of authentic village trolley cars. |
| Great_American_Trolley Offers a fleet of trackless trolleys for weddings, conventions, tours, golf tournaments, corporate, municipal and special events. |
| Trams_International Manufacturer of special purpose trams and utility vehicles. Includes floor plans and specifications. |
| TrolleyBrokers TrolleyBrokers is an equipment brokerage company specializing in people moving equipment such as trolleys, trams, mini-buses and amphibious tour units. |
| Americas_Gift_Show_Exhibitor_Directory Directory of wholesale gift and home decor suppliers. |
Contact
DougWesley@ChangeCraft.com
About
ChangeCraft
Our
craft is a developing body of knowledge
and skills that we apply to create broad scale transformation in large
organizations.
We
are professional change agents who serve
organizations that have chosen to transform their thinking, their
work, and their beliefs. Most of our clients have made this choice
in order to align themselves with huge changes in the world outside
their walls.
ChangeCraft™
is the discipline we practice: directed by a set of beliefs,
fueled by constant learning, and driven by our mission to change the
world so that companies truly work for those who depend on
them.
Search
the site
Enter
any Term:
The
ChangeCraft Story
7
Ways to React to Change
Optimizing
Employee Retention
In the Era of Knowledge Capital
The
DNA
Of Organizational
Transformation
Leading your Organization through
a Transformation
Top
10 Myths about Transformation
How
to Survive the Change
Are
you the Person to Lead a Change?
5
Reasons to Steer Clear of Transformation
How
to Get Fired
This
section is offered primarily for employees of
our client companies who may be interested in
preparing for a special role in a transformation
project.
The
Core Reading offers
a Primer
as background for everyone along with chapters
for Change Team Members,
Change Agents, Champions
and Team
Coaches.
The
ChangeCraft™
approach was first outlined in this 1993
manuscript by
Doug Wesley and Kaye Whitefeather.
Thanks
for visiting ChangeCraft!
As
people are the change in your organization, so
are they in ours. These are the
people that give ChangeCraft™
life. Meet our Leadership
Team, Veteran
Practitioners, Friends,
Partners
and Clients.
The
ChangeCraft™
bibliography
is an extensive list of books on organizational
transformation. You can
purchase most of these books through the Amazon
Online Book Store link on our site.
Last
updated March 8, 2006
