| Balanced_Scorecard U.S. Department of Energy's (DOE) Balanced Scorecard resource page. |
| BetterManagement_com Provides business management articles, webcasts, online learning, and books as well as conferences focused on leadership and decision making. |
| Business_Process_Reengineering_(BPR)_Tools Resource set including software tools and BPR model: Integrated enterprise models,Analysis (problem-solving capability), Visualization and Communication. |
| Business_Transformation_Book_Cafe Provides book reviews, excerpts, and articles. Offers books for sale. |
| Centre_for_Research_on_Innovation_and_Competition Provides papers and links on research in the subject areas. Hosted by the University of Manchester and UMIST, sponsored by the UK Economic and Social Research Council. |
| Change_management_skills_and_leadership_development_UK_group Consortium of change management consultants providing change management training and consultancy services to business and individuals. |
| ChangeCraft Professional change agents who serve businesses that have chosen to transform their thinking, their work, and their beliefs. |
| The_Complete_Guide_to_Mentoring_and_Coaching A printed or downloadable self-guided manual on all aspects of designing and implementing a mentoring or coaching program. Associated public seminars, workshops and consulting services. |
| CoreTech_Consulting_Group,_Inc_ Methods, tools and case-studies for operations management. |
| Crossroads Providing experience, support and solutions to underperforming companies. |
| e-workflow Provides news, links, web sites, case studies, white papers in the areas of business processes and workflow. |
| Guide_to_Seminars_and_Events Information on business seminars and training events worldwide. Provides brief content summaries, pricing, locations, schedules, and registration details. |
| Instructional_Technology_Connections Large, organized collection of links in areas such as learning, performance, and knowledge management. Compiled by Martin Ryder of the University of Colorado at Denver, School of Education. |
| Leadership_and_Change Collection of links maintained by the Center for Leadership and Change Management at the University of Pennsylvania's Wharton School of Business. |
| Leadership_Development,_Inc_ Offers consulting and training in leadership and organization effectiveness. Site features articles, case studies, and description of commercial offerings. |
| Measure_net Conducts performance measurement audits and provides improvement services for mid- to large-size corporations. |
| Organization_Development Offers consulting and training to small business, non-profit organizations, and religious systems. Provides a wide variety of articles and links. |
| Organizational_Learning_and_Cognition Links on the subject area, including knowledge management, environment scanning, and scenario planning. Maintained by Chun Wei Choo of the Faculty of Information Studies at the University of Toronto. |
| Outcome_Measurement_Resource_Network Resources for measuring the outcomes of health and human service programs, including indicators, glossary, and program model. |
| Ownership_Associates_Resource_Library Provides a collection of articles on employee participation and ownership. |
| Partners_Through_Change,_Inc_ Denver-based, specializes in business process improvements, ISO based standards, and project management services. |
| Practical_Strategy Focus is on organizational alignment using balanced scorecard approach. |
| Square_Wheels Organizational management tools, exercises, team building games and resources for active learning leadership. |
| Strategic_Measurement_Survey This is a brief survey on strategic measurement in organizations. You can request a copy of the findings to see an estimate of the "state of the art." |
| Training_and_Seminar_Locator Database of business training and seminar events provided in the United States. Provides brief content summaries, pricing, locations, schedules, and registration details. |
| Turnaround_Group Facilitating change, transformation and leadership development. Diversity and cross cultural specialists for large scale corporates with bottom line focus. |
| Amdocs_Ltd Customer care, billing and order management systems for telecommunications carriers and Internet services providers. |
| Ascent_Telecom Offering customer care and billing software. |
| Convergys Integrated billing and customer care services, and employee care services. |
| Hansen_Corporation Supplier of billing solutions to the world's telecommunications and utility providers. |
| IBM_Telecom_Industry_Solutions Hardware and software solutions by IBM including an integrated customer care, billing and provisioning system for telcommunications service providers. Product information, FAQ, and case studies. |
| Infozech_Software_Pvt__Ltd_ Provider of telecommunications billing and web based customer care solutions. |
| MaxBill_CRM_and_Billing Customer relationship management (CRM) and billing software supporting electronic bill presentment and payment (EBPP), customer self care and eCRM for service providers such as ISP, ASP, wireless, CLE |
| Mer_Telemanagement_Solutions_Ltd_ Develops Windows and web based call management systems for enterprise-wide voice networks. |
| Open_International Customer care, billing and provisioning software for telcommunications and utilities companies. |
| OpenCon_Communication_Systems Providing software solutions, including GR-303 and billing mediation, to the telecommunications industry. |
| Radio_Television_International Computer software for radio and television traffic, logging and billing. |
| Ryder_Systems_Ltd_ Software which presents billing information in easily understood formats, ranging from colour printed analysis reports to individual billing data over the Internet. |
| Sandy_Beaches_Software Providing billing, customer service and management software to telecommunications companies. |
| Sigma_Systems_Group End-to-end customer care & billing. OSS telecom solutions. |